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Operation Manager
2 weeks ago
As an Operation Manager , your role involves overseeing the day-to-day operations in a specific area or region. Your key responsibilities encompass a wide range of tasks that are crucial for the successful and compliant operation. Here is an integrated overview of the key responsibilities associated with your role:
1. **Strategic Planning and Implementation**:
Develop strategies and plans to ensure the efficient operation in compliance with regulations.
Implement operational plans to meet objectives.
2. **Compliance and Regulatory Affairs**:
Ensure that the operation complies with all regulations, local laws, and guidelines.
Liaise with relevant government agencies to secure permits and licenses necessary for the operation.
3. **Financial Management**:
Oversee the financial aspects of the operation, including budgeting, revenue tracking, and expense management.
Monitor financial performance, analyze data, and develop strategies to maximize revenue while controlling costs.
4. **Personnel Management**:
Recruit, train, and supervise staff involved in the operation.
Manage employee performance, conduct evaluations, and provide feedback to ensure productivity and professionalism.
5. **Marketing and Promotion**:
Develop marketing strategies to promote the operation and attract customers.
Collaborate with marketing teams to design and implement advertising campaigns, promotions, and events.
6. **Security and Risk Management**:
Implement security measures to protect assets, prevent fraud, and ensure integrity.
Develop risk management strategies to address potential threats and vulnerabilities.
7. **Customer Service and Community Relations**:
Ensure excellent customer service and address concerns or complaints promptly.
Build positive relationships with the community, local government officials, and stakeholders to enhance reputation.
8. **Reporting and Documentation**:
Prepare regular reports on the performance of the operation, including financial results, customer demographics, and compliance status.
Maintain accurate records and documentation related to operations, transactions, and regulatory requirements.
9. **Continuous Improvement and Innovation**:
Identify opportunities for operational improvements, cost efficiencies, and growth.
Stay updated on industry trends, technologies, and best practices to innovate and enhance operations.
10. **Crisis Management and Contingency Planning**:
Develop contingency plans to address emergencies, disruptions, or unforeseen events that may impact the operation.
Coordinate responses to crises and ensure business continuity in challenging situations.
Job Types: Full-time, Permanent
Pay: Php25, Php45,000.00 per month
Benefits:
- Company Christmas gift
- Flexible schedule
- Free parking
- Fuel discount
- On-site parking
- Paid training
- Pay raise
Schedule:
- 8 hour shift
Supplemental pay types:
- 13th month salary
- Bonus pay
- Overtime pay
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