Email/ Chat Support

Job OverviewKDCI Outsourcing is seeking a highly motivated and customer-focused Phone and Email Support to join our team. The successful candidate will be handling inquiries, complaints, and comments as well as providing and recommending solutions as necessary. The ideal candidate must be someone who can build a genuine connection with our customers and...

Job OverviewKDCI Outsourcing is seeking a highly motivated and customer-focused Phone and Email Support to join our team. The successful candidate will be handling inquiries, complaints, and comments as well as providing and recommending solutions as necessary. The ideal candidate must be someone who can build a genuine connection with our customers and...

We are looking for a detail-oriented and customer-focused Email Support Specialist to join our team. You will be responsible for managing customer inquiries and providing timely and professional email support. The ideal candidate should have strong communication skills, the ability to multitask, and prior experience using Zendesk or similar customer service...

Join our Healthcare Account Chat/Email (Non-voice) team in Davao and embark on a fulfilling career journey As part of our team, you'll handle various tasks, including assisting with online campaigns, responding to customer queries, and processing orders.Here's what you'll be doing:Responsibilities:Assist with online campaignsEstablish a strong demeanor when...

Join our Healthcare Account Chat/Email (Non-voice) team in Davao and embark on a fulfilling career journey As part of our team, you'll handle various tasks, including assisting with online campaigns, responding to customer queries, and processing orders.Here's what you'll be doing:Responsibilities: Assist with online campaigns Establish a strong demeanor...

Email marketers engage through the inboxes of potential clients with their ingenious tactics to maximize open rates of their content, making sure that the materials get the right exposure to the right people.Scope of Responsibilities: Grow our email list organically, not through bought or rented lists. Manage various email campaigns, including the template...

Email marketers engage through the inboxes of potential clients with their ingenious tactics to maximize open rates of their content, making sure that the materials get the right exposure to the right people.Scope of Responsibilities: Grow our email list organically, not through bought or rented lists. Manage various email campaigns, including the template...

Assist with online campaigns Establish a strong demeanor when dealing with customers Respond quickly to customer queries Communicate with consumers via email Recognize and handle customer complaints Process orders, forms, registrations, and requests Maintain a log of all customer interactions, transactions, comments, and complaints. Take care of all orders,...

Vacation and Rental - (Voice/Chat/Email)Salary: PHP17,500/month Location: Davao CityQualifications: - At least College level - 0-3 months of customer-facing experience in BPO or Non- BPO- With Experience in Voice /Chat/Messaging Preferred - Shifting schedules - Work onsite J15

Job Title:Sr Quality EvaluatorJob DescriptionThe Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output...

Job Title:Sr Quality EvaluatorJob DescriptionThe Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output...

Vacation and Rental - (Voice/Chat/Email) Salary: PHP17,500/month Location: Davao CityQualifications: At least College level 03 months of customerfacing experience in BPO or Non BPO With Experience in Voice /Chat/Messaging Preferred Shifting schedules Work onsiteJ15

Vacation and Rental - (Voice/Chat/Email) Salary: PHP17,500/month Location: Davao CityQualifications: At least College level 03 months of customerfacing experience in BPO or Non BPO With Experience in Voice /Chat/Messaging Preferred Shifting schedules Work onsite

Job Title:Sr Quality EvaluatorJob DescriptionThe Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards, provide insight to customers to...

As a Customer Service Representative, you'll serve as the welcoming face and guiding hand for our valued customers. Your role goes beyond mere assistance; you'll be the beacon of support, ensuring every interaction leaves a lasting positive impression. Whether though the comforting voice on the phone, the reassuring words in an email, or the swift assistance...

Talent Outsourcing Channel is currently seeking highly motivated and skilled individuals to join our team as Customer Service Representatives. As a Customer Service Representative, you will play a critical role in providing exceptional service and support to our valued clients.As a Customer Service Representative, you will be responsible for addressing...

Provide personalized lifestyle assistance and support to clients Assist clients with travel arrangements, event planning, and reservations Offer recommendations on dining, entertainment, and leisure activities Handle inquiries and requests related to lifestyle needs promptly Coordinate with various service providers to ensure client satisfaction Maintain...

Are you friendly and positive? Is English your strength and can you express yourself easily on any subject?As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and...

Provide personalized lifestyle assistance and support to clients Assist clients with travel arrangements, event planning, and reservations Offer recommendations on dining, entertainment, and leisure activities Handle inquiries and requests related to lifestyle needs promptly Coordinate with various service providers to ensure client satisfaction Maintain...

As a Customer Support Specialist I (CSSI), you will be responsible for providing daily phone support to Sunnova's Partners and customers and imputing data into Salesforce· Accepting and/or initiating at least 70 calls per 8 hour shift.· Creating and confirming Sunnova customer accounts and contacts.· Providing excellent customer service to our sales...