Healthcare Account Chat/Email

2 weeks ago


Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

Join our Healthcare Account Chat/Email (Non-voice) team in Davao and embark on a fulfilling career journey As part of our team, you'll handle various tasks, including assisting with online campaigns, responding to customer queries, and processing orders.


Here's what you'll be doing:

Responsibilities:

  • Assist with online campaigns
  • Establish a strong demeanor when dealing with customers
  • Respond promptly to customer queries via email
  • Recognize and address customer complaints
  • Process orders, forms, registrations, and requests
  • Maintain a log of all customer interactions, transactions, comments, and complaints
  • Coordinate with coworkers and develop sales leads
  • Maintain positive relationships with consumers through constant communication
  • Prepare product surveys by gathering and evaluating client information

Qualifications:

  • At least a senior high school graduate
  • Customer service experience is optional
  • Ability to communicate effectively in basic English
  • Excellent multitasking, prioritization, and time management skills
  • Attention to detail and fully vaccinated
  • Immediate availability
Why Choose Us?
Competitive Salary, Great Performance Bonuses & Account Specific Allowances
Career Advancement Opportunities and Promotion within the company
Comprehensive Healthcare Benefits, HMO, and more
Ready to seize this opportunity? Apply now and kickstart your career with us

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