Senior Manager, Customer Experience

Customer Support; Customer management; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; TrackingEducation: Secondary education or equivalentExperience: One (1) years of work experience in customer service and interactionAt FedEx...

This is an amazing opportunity for an Amazing Finance Executive to join an organization that is multinational growing company that has strong branded products recognized for their quality and consistency.Preparing budgets and forescasts, from liaising with the component sections of the business unit to the submission of required reports and...

JOB DESCRIPTIONPosition:Senior Architect Job Overview: A Senior Architect plays a crucial role in overseeing the design, planning and implementation of architectural projects, leading teams of architects and designers.Duties and ResponsibilitiesLead and advise scrum teams, prioritize their work, providing mentorship and guidance on technical decision,...

JOB DESCRIPTIONPosition:Senior Architect Job Overview: A Senior Architect plays a crucial role in overseeing the design, planning and implementation of architectural projects, leading teams of architects and designers.Duties and ResponsibilitiesLead and advise scrum teams, prioritize their work, providing mentorship and guidance on technical decision,...

Primary Duties and Responsibilities:Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.Create a genuine connection with our customers, identify customer concerns and needs proactively.Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one...

The Largest BPO - CONCENTRIX CLARK PAMPANGA invites you to be among our world-class Call Center Representatives - Open to SENIOR HIGH SCHOOL graduates with or without BPO experienceCONCENTRIX PhilippinesManuel A. Roxas Highway, Clark FreeportAngeles City, Pampanga2009 (SM Clark Site Hub)Isn't it assuring to be part of the #1 BPO in the industry who's been...

Job Description:As the Office Manager, you will be the driving force behind our organization's success, responsible for overseeing all aspects of our operations. Your leadership will guide our team towards achieving our strategic objectives and maintaining a high level of efficiency and profitability. You will collaborate with department heads to develop and...

The Largest BPO - CONCENTRIX CLARK PAMPANGA invites you to be among our world-class Call Center Representatives - Open to SENIOR HIGH SCHOOL graduates with or without BPO experienceCONCENTRIX PhilippinesManuel A. Roxas Highway, Clark FreeportAngeles City, Pampanga2009 (SM Clark Site Hub)Isn't it assuring to be part of the #1 BPO in the industry who's been...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and...

Position Title: Senior Software Developer - ShopifySalary: 128, ,000 PHP a monthReports To: Partner, Partner AdvisorPrimary Relationships: Partner TeamDate: June 2024Schedule: 10:00 PM - 7:00 AM PHTSummary:We are seeking an experienced Senior Software Developer to lead our software development efforts. This role requires a proactive leader adept at...

QUALIFICATIONS:Candidate must be a Licensed Engineer. Preferably Mechanical or Electrical EngineerMust have 10 to 15 years of relevant work experience gained from a Semiconductor companyWilling to be relocated in Pampanga.Good people management skills.RESPONSIBILITIES:UTILITIESPlans and organizes the power needs of the plant, ensuring an adequate supply of...

Senior Production Planner will be responsible for the overall management of Monthly and weekly production plan. He/ she is responsible for ensuring planned schedule are met and materialized through coordination with sales, shirring, printing, quality, technical, maintenance, warehouse, food lab, finance, purchasing, logistics and inventory controller....

Join Our Professional Community: Forge Connections, Shape Futures, Together, Powering Businesses WorldwideAre you ready to be part of a professional community that's powering businesses globally to save, grow and transform? Do you want to work with innovative technology, alongside talented professionals who share your passion for excellence? Look no further...

Job QualificationBachelor's degree of Engineering courses i.e EE, ECE, IE, and the likeAt least 5 years or more experience in a managerial levelWith vast experience in NPIWith excellent in communication skills both in writing and verballyCan work under pressureJob DescriptionPerform all aspects of product engineering through the NPI and engineering change...

About SleekSleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn...

The Team Leader is the employee that interacts and works closely with many other Customer Service Representatives. This position is at the corporate office. The Team Leader provides coaching to customer service representatives and create a standard practice in handling customers under the direction of the Operations Supervisor/Operation...

About the roleThe Customer Success Team plays a key role in ensuring our top customers maximize the value they receive from our products.As a Customer Success Associate, you'll act as a trusted advisor, understanding each customer's goals to help them make the most out of our software.This is not your typical customer support job - here, you're all about...

Position: Customer Service AgentLocation: Angeles CityAvailability: Immediate StartOverview: We are seeking a motivated and skilled Customer Service Agent with at least 1 year of experience in a Business Process Outsourcing (BPO) environment. The ideal candidate will possess excellent communication skills and a strong commitment to providing outstanding...

Job Title: Customer Service AgentCompany: Dynamic TeamLocation: Angeles CityAvailability: Immediate StartAbout the Role: Are you ready to kickstart your career as a Customer Service Agent in a fast-paced environment? We are looking for a motivated individual with experience in Business Process Outsourcing (BPO) to join our team. If you have excellent...

Position Title: Business Development RepresentativeSalary: 45, ,000 PHP monthlyReports To: PresidentPrimary Relationships: Internal TeamDate: May 2024Schedule: 9:00 PM TO 6:00 AM PH TimeResponsibilities: Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs and identifying opportunities for upselling and...