Senior Community Manager

2 weeks ago


Manila, National Capital Region, Philippines DDB Middle East & Africa Full time

DDB Group Philippines is one of the leading integrated marketing communication groups in the Philippines. We are composed of award-winning creative, digital, media, PR, specialist agencies, as well as strategic business units that provide their expertise to a diverse roster of local and multinational clients.

Job Description

We're looking for a Senior Community Manager to join our growing social media team As a Senior Community Manager, you will be focusing on building and strengthening brands' online presence and communities. Your duties will include engaging with potential and existing followers, coordinating with clients and internal stakeholders, and providing insights and solutions to maintain a brand's digital health. You will also be leading the junior members of the team in the assigned day-to-day tasks.

Duties and Responsibilities


• Engage with brand followers through community management and content posting, while upholding the brand voice;


• Lead and mentor community managers by providing support and training;


• Take ownership of assigned brands' social media pages, requirements and deliverables;


• Alert clients of issues as they occur, with complete information and recommended next steps;


• Demonstrate detailed knowledge of client's business as they continuously build relations;


• Coordinate with the Accounts, Social Media and Brand teams on a regular basis; and


• Develop reports with insights and actionable recommendations .

Qualifications


• 3-5 years of professional experience in social media community and page management, especially in Facebook, Instagram, Twitter, TikTok, YouTube, Viber and Telegram.


• Knowledge of social media analytics tools such as Sprinklr or Hootsuite.


• Excellent written communication and interpersonal skills.


• Strong understanding of the digital landscape.


• Solutions-oriented, assertive and resilient.


• Able to work independently with minimal supervision in a fast-paced environment.

This is a weekend schedule. Hiree will be assigned to work on Saturdays, Sundays, and holidays.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job functionRemote Community Manager - Ogilvy PhilippinesMarketing Assistant/Manager and EA (GoHighLevel Expert Digital Marketer | Australian experience

National Capital Region, Philippines 1 daraw nakalipas

Marketing Manager - Social, Video, Affiliate, Email and Influencer (Remote)Social Media Manager and Content Creator
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