Community Manager

2 weeks ago

Manila, National Capital Region, Philippines Coins Philippines Full time

Join the Pioneer Crypto Brand in the Philippines

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.

Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

Join the leading Crypto Brand in the Philippines

Who we are

We are one of the earliest and largest crypto platforms in Southeast Asia offering exchange and wallet services to our users. Our product lineup also includes electronic payment service and e-wallet. Through our wallet, users can send money to anyone, pay for bills, shop online at over 100,000 merchants, receive money transfers from 200+ countries even without a bank account, and of course view and purchase cryptocurrencies.

What you'll do
  • Community Building: Develop and implement strategies to cultivate a thriving online community for Coins XYZ
  • Engagement Strategy: Devise and execute engagement strategies to encourage active participation, foster dialogue, and promote collaboration among community members.
  • Content Creation and Trend Monitoring: Create and curate engaging content(including articles, blog posts, videos, memes, and interactive experiences) withSenior Social Media Manager and/or Social Team to spark discussions and enhance community engagement.
  • Event Management: Plan, promote, and host community events, includingAMAs (Ask Me Anything) and virtual meetups using platforms like StreamYard.
  • Community Advocacy: Act as a passionate advocate for the Coins XYZ community, representing their interests, addressing concerns, and amplifying their voices within the organization.
  • Relationship Building: Cultivate strong relationships with community members, influencers, and industry stakeholders to foster collaboration and drive community growth.
  • Community Moderation: Maintain a positive and inclusive community environment by enforcing community guidelines, resolving conflicts, and addressing inappropriate behavior in a timely manner.
What we expect from you
  • Passion for Crypto and Web3: Deep passion for cryptocurrency, blockchain technology, and the decentralized Web3 ecosystem, with a strong understanding of key concepts and trends.
  • Community Management Experience: Minimum of 2 years of experience in community management, preferably within the cryptocurrency, blockchain, or tech industry, with a proven track record of building and nurturing online communities.
  • Tech-Savvy (particularly Discord and StreamYard) with the ability to adapt to new technologies and platforms as needed.
  • Ability to empathize with community members, resolve conflicts diplomatically, and maintain a positive community culture.
  • Willingness to adapt to changing priorities, work in a fast-paced environment, and accommodate community events and engagement across different time zones.
  • Bachelor's degree in Marketing, Communications, Business, or a related field is preferred.
Join the Coins Team Now

Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes Coins culture welcomes new ideas backed up by data to create an impact.

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