Senior Consultant

1 week ago


Makati City, National Capital Region, Philippines One CoreDev IT (CORE) Full time

A Senior Consultant will perform as an individual contributor on client engagement teams, working under the supervision of an Engagement Director and/or Partner, to develop work product, lead specific project initiatives, and act as a subject matter expert on consulting projects. Client engagement activities include but are not limited to framing issues, problem-structuring, optimizing client processes, developing go-to-market strategies, and change management.

Responsibilities:

  • Manage work efforts to contract specifications.
  • Develop quality work product(s) and documentation.
  • Support delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
  • Anticipate and communicate project risks.
  • Interface with client leads and become a trusted advisor or confidant to the client. Perform costing and pricing financial analyses.
  • Identify, document, and build up costs in an as-is environment. Forecast and predict cost break-downs in proposals or future-stated environments.
  • Serve as a subject matter expert.
  • Lead sub-project teams as required.
  • Cultivate successful client relationships.
  • Contribute to the development of company's intellectual property.
  • Support business development efforts in expanding business. Identify new or additional revenue opportunities with current clients.
  • 5+ years experience in consulting delivery experience in the BPO Industry.
  • Proven quantitative, analytical, problem-solving, and conceptual thinking skills.
  • Excellent client interaction skills, collaborative work style, and strong interpersonal and team skills.
  • Ability to effectively plan and support the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
  • Knowledge of the various levels of listening, ability to choose the right level depending on the situation. Ability to objectively restate the opinions of others.
  • Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support methodologies in delivering solutions to clients.
  • Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint, Project and Visio) to accomplish daily business activities and facilitate communications.
  • Ability to design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the target audience.
  • Government-mandated contributions: SSS, Philhealth, PagIBIG
  • 13th-month pay: computation is based on the total basic salary of the employee
  • Perks and/or Allowances: Deminimis (non-taxable), benefits of relatively small value intended for the general welfare of employees (meal allowance, rice allowance, clothing, laundry or medical cash, power and internet allowance)
  • Paid Leaves: 6 VL to take time off, 6 SL (recuperation), 3 EL (emergency situations), statutory leaves (maternity, solo parent, maternity, etc)
  • Leave Conversion: maximum of 10 unused leave credits may be converted into cash
  • Special Leave Privileges: birthday occasions, client-initiated leaves
  • Healthcare Benefits with one (1) dependent
  • Funeral Assistance: Php 5,000
  • Service Award Incentive: rewards and recognition for employees who will successfully reach 1, 3, 5, 7, or 10 years with the company

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