Fraud Analyst

2 weeks ago

Quezon City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

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Department: NZ Personal Banking Customer Service Operations

Location: Quezon City

About the role

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

As a Fraud Prevention Analyst (Data Analytics), you will closely work with the various Fraud detection teams to keep abreast of key fraud trends, monitor the team's performance and provide feedback, support the team's success by providing regular updates on key observations/knowledge of emerging fraud trends. Moreover, minimise customer disturbance in the detection of fraud through efficient rule writing, detection, and prevention techniques. You will also Manage and monitor on day-to-day basis the ongoing development and performance of PRM and other Fraud detection systems. Proactively, monitor for card compromises and take action to minimise loss to the Bank.

In this role, you will identify and drive implementation of 'best practice' fraud detection techniques. You will also support the delivery of technology projects and change programs across Retail/Cards and Fraud Operations and represent Fraud Operations as a SME/Fraud expert.

Role Type: Permanent, Full-time
Shift Schedule: 10AM to 7PM, must be open to rotating & shifting schedules. 50/50 Hybrid Work Set-up.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Rule writing skills with Fraud Detection or other Risk-based decision systems
  • Specialist fraud knowledge or previous MIS experience, experience in a BA role
  • Desired - Post graduate qualifications in Statistics and or Mathematics.
  • Extensive programming experience (ex: SAS, SQL, Visual Basics)
  • Demonstrating Initiative
  • Ability to produce meaningful reporting

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

So, why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manilla play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90% of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can "make work, work for them".

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit . You can apply for this role by visiting ANZ Careers and searching for reference number

Job Posting End Date
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