![ING](https://www.energyjobline.com/sites/default/files/styles/squared_logo/public/job-logo/get-logo.php__161314.png?itok=dO2w01eh)
Analyst
2 weeks ago
Customer Operations is a supportive and dynamic team delivering innovative financial lending products which are at the forefront of digital banking in Australia.
Customer Operations Officers primarily support ING teams and third party Brokers in Residential and Commercial mortgages, variations, credit administration, savings applications, securities, treasury support, card services, reconciliations, payments and settlements. They carry out clerical activities, data processing, Customer validation, reporting and account maintenance. They must be honest, prudent and act responsibly because they play an integral role across Customer Operations.
Key Responsibilities:
- Uphold ING's service delivery guidelines ensuring that all Customer operation processing is completed within the agreed timeframes and quality requirements;
- Assist ING Credit Assessors in finalizing approvals when meeting all outstanding conditions and requirements according to bank policy and procedure;
- Provide exceptional customer service to ING Customers, Credit Assessors and Brokers, handling enquiries efficiently;
- Consistently meet SLAs and internal KPIs for operational excellence in mortgages, variations, settlements, savings, daily banking, processing, reconciliations, or payments; and
- Adhere to all ING policies and procedures, including ING's Know Your Customer (KYC), fraud prevention, regulatory compliance, and risk management to mitigate operational risks.
- 3-5 years of recent clerical and customer service experience, preferable in the banking industry
- Outstanding customer service and delivery capabilities;
- Proficiency in Microsoft Office, and basic numeracy/data analysis proficiency;
- Strong coordination and time management abilities; and
- Exceptional verbal and written communication skills to effectively engage with all stakeholders.
-
Project Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full timeRoles and ResponsibilitiesProject analysts work in teams of typically 3 5 consultants, playing an active role in a specific client engagement. This includes gathering and analyzing information, formulating and testing hypotheses, and developing and communicating recommendations. They may also have the opportunity to implement recommendations in collaboration...
-
IT Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines weSource Management Consultancy Firm Full timeWe are looking for a IT Business Analyst for our bank client in Makati Salary: up to 200k Set up: On site A Business Analyst (BA) in the IT sector plays a crucial role in bridging the gap between technology and business objectives. Here's a typical job description for an IT Business Analyst: Job Summary: The IT Business Analyst is responsible for analyzing...
-
Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full timeWe are looking for a detail-oriented and technically proficient Technical Business Analyst to join our team. The selected candidate will play a key role in either our Data Deletion Project or our Data and Analytics Team, depending on project needs and candidate's expertise. The Technical Business Analyst will be responsible for bridging the gap between...
-
Junior Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full timeJunior Analyst - Quantitative Models Team page is loaded Junior Analyst - Quantitative Models Team Apply locations Makati City, Philippines time type Full time posted on Posted 3 Days Ago job requisition id JR_6965 Let's be #BrilliantTogether ISS Governance Services division, the world's leading provider of proxy voting and corporate governance solutions,...
-
Business Analyst
1 month ago
Makati City, National Capital Region, Philippines ING Full timeBusiness AnalystING is seeking a Business Analyst focusing on Data Management.Purpose:Do you wish to play a crucial role in upholding ING's reputation and being at the forefront against money laundering and terrorist financing? Join us as a Business Analyst in the Data Management department based in IBSS Manila.You will actively contribute to the development...
-
Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines ING Full timeBusiness AnalystING is seeking a Business Analyst focusing on Data Management.Purpose:Do you wish to play a crucial role in upholding ING's reputation and being at the forefront against money laundering and terrorist financing? Join us as a Business Analyst in the Data Management department based in IBSS Manila.You will actively contribute to the development...
-
Business Analyst
4 weeks ago
Makati City, National Capital Region, Philippines ING Full timeBusiness AnalystING is seeking a Business Analyst focusing on Data Management.Purpose:Do you wish to play a crucial role in upholding ING's reputation and being at the forefront against money laundering and terrorist financing? Join us as a Business Analyst in the Data Management department based in IBSS Manila.You will actively contribute to the development...
-
Business Analyst
6 days ago
Makati City, National Capital Region, Philippines ING Full timeWithin Global FC&FP we are looking for two (2) Business Analysts for Transaction Monitoring – Secondary Analytics. In this role, you will be part of an exciting journey towards truly global standardization within the domain of Transaction Monitoring for ING.One of the primary responsibilities is to support the PO for the rollout/implementation and daily...
-
Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines ING Full timeBusiness/Data AnalystAs a Business/Data Analyst, you will be part of the Accounting Tribe in the Finance COO organization at the heart of the bank's operations. Your role involves translating complex business activities into financial data, adhering to regulatory standards. Specifically, you will focus on Management Accounting within the Tribe, providing...
-
Business Analyst
6 days ago
Makati City, National Capital Region, Philippines ING Full timeBusiness/Data AnalystAs a Business/Data Analyst, you will be part of the Accounting Tribe in the Finance COO organization at the heart of the bank's operations. Your role involves translating complex business activities into financial data, adhering to regulatory standards. Specifically, you will focus on Management Accounting within the Tribe, providing...
-
Business Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full timeBusiness Analyst - Quantitative Models Team page is loaded Business Analyst - Quantitative Models Team Apply locations Makati City, Philippines time type Full time posted on Posted 3 Days Ago job requisition id JR_6964 Let's be #BrilliantTogether ISS STOXX is seeking for a Business Analyst to join the Quantitative Data Analysis team based in Manila. The...
-
Technical Analyst
2 weeks ago
Makati City, National Capital Region, Philippines C'EST LA VIE EVENT MANAGEMENT INC Full timeA Technical Analyst, or Market Technician, is responsible for analyzing the stock market and investment opportunities for the company they work for. Their duties include analyzing the stock market, creating potential investment forecasts and advising company leadership on investment opportunities.
-
supplier analyst
2 months ago
Makati City, National Capital Region, Philippines kmcons Full timeMake your next big career move by applying as KMC Solutions' next Supplier AnalystAs a Supplier Analyst, you'll be part of our Global Procurement team and report into the Head of Global Procurement and support them on their stratgeic initatives to reduce cash burn, optimize cash flow, reduce risks and overall support the team on their strategy to become...
-
Business Process Analyst
2 weeks ago
Makati City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full timeCompany:RSDHuman Resource Management Consultancy Company Description: Those who work in recruiter roles handle a variety of steps across the recruitment process, including coordinating with many people at once. In one day, a recruiter might post a job listing, screen resumes, attend a job fair, conduct a pre-screening interview, meet with hiring managers and...
-
Quality Analyst
4 weeks ago
Makati City, National Capital Region, Philippines ING Full timeThe Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...
-
Quality Analyst
2 months ago
Makati City, National Capital Region, Philippines ING Full timeThe Retail Banking Operations in ING's largest shared services organization (ING Hubs PH) is growing rapidly – delivering processing and contact center services to our banks globally. Our ambition is to provide excellent Customer, Partner, and Employee experience while keeping the bank safe and continuously improving on our performance and culture.We are...
-
Business Analyst
5 days ago
Makati City, National Capital Region, Philippines ING Full timeTribe KYC Services NL is looking for an eager business process analysts, that can help us making our KYC processes more compliant, efficient and customer friendly. About the Tribe KYC Services KYC Services aims to minimize the risk of ING becoming involved in money laundering, terrorist financing or other reputational risks. This includes customer...
-
Refunds Analyst
2 weeks ago
Makati City, National Capital Region, Philippines RecruiterPH Full timeJob title: Refund AnalystWork Set-up: Night shift (Work onsite)Salary: 18, ,000Requirements:AP and AR ExperienceAbove average communication skillsOpen to Fresh Graduates (Graduates of Finance and Accounting Courses)
-
Business analyst
2 weeks ago
Makati City, National Capital Region, Philippines Hunters hub Incorporated Full timeMust be a graduate of Bachelor's degree i IT or related courses At least 2 years of experience in Business analystExperience with SQL, PYTHON, and other programming languages for data manipulation and analysis is a PLUS Experience in Insurance or Banking industry is a PLUSAmenable to work onsite in MAKATI
-
Functional Analyst
2 weeks ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Inc. Full timeLocation: Makati (Onsite)Schedule: DayshiftRequired:— Obtained a Bachelor's Degree— Banking industry background is required— At least 2 years of relevant experience as Functional Analyst/IT BA— Must have experience in accounting system implementation