Digital Channels Specialist

2 weeks ago


Taguig, National Capital Region, Philippines EastWest Bank Full time
Digital Channels Specialist (Entry Level)About the job Digital Channels Specialist (Entry Level)

About the Job

Locations: Makati and Taguig City

Corporate Title: Rank and File

Work Arrangement: Onsite

Our Marketing and Cash Management Team is looking for fresh graduates to join us in Makati and Taguig for the role of Digital Channels Specialist

In this role, you will provide expertise in delivering world-class services and features to the Banks customers through its digital channels, considering regulatory, compliance, operations, and marketing factors. You'll also ensure the best channel experience (Online Banking, Mobile Banking, ATM) for customers, balancing their journey with necessary channel and product regulations.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Over 29 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

  • Assist in the development and implementation of digital channels strategy
  • Assist in the implementation of regulatory requirement and security measure in digital channels
  • Coordinate with other departments to ensure a seamless and integrated digital customer experience.

What were looking for

  • Holder of Bachelor's Degree in IT, or any related field
  • Knowledge in regulatory requirements (i.e. BSP, AML, etc.) for electronic banking would be ideal
  • Customer centric, values discretion, adheres to honesty and upholds truthfulness in all transactions

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth
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