Service Desk Team Lead

Duties and Responsibilities Provide leadership to the Global Service Desk team to ensure proper levels of customer service are continuously delivered, and ensure maximum engagement of the Global Service Desk Team in a 24x7 operating environment. Ensure that incident and request management procedures are adhered to by monitoring metrics, providing...

We have an exciting dayshift, Manila based opportunity available for a Service Desk Team Lead working on a dayshift . W ork from home or office- based – you choose When you join Yempo, you'll receive the following fantastic benefits: Highly competitive salary – paid weekly HMO enrollment on commencement Additional HMO dependents added each year of...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Service Desk Quality Analyst page is loaded Service Desk Quality Analyst Apply locations Quezon City time type Full time posted on Posted 6 Days Ago job requisition id JR We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to...

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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims...

WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of IT Service Desk for Business Applications for its client based in Makati City.If you think you match the qualifications below APPLY NOW and one of our Senior Recruitment Consultants will call you for a remote interview.This is for direct hiring and...

The Telesales Team Lead is principally responsible in ensuring optimum productivity of the sales and support teams. Responsibilities:Supervise Telesales Associates to ensure delivery of required sales and support goals by closely overseeing work performance of the team. Monitors quality of output and ensures client satisfaction as the end result. Maintains,...

Job Description:Oversee a group of associates in performance, address behaviors/opportunities and monitor progress.Regularly coach associates on their performance to ensure key metrics are achieved.Identify performance related issues, develop an action plan for improvement and implement corrective action.Ensure that contractual Key Performance Indicator and...

Ready for your next big career move? AffinityX, a member of the Ayala Group of Companies, is looking for candidates with the following skills and experience for this role. If you think you are a suitable match, we're looking forward to meeting you Your Role:The Team Lead oversees the production process—from creation, development, and delivery of...

Our client is recognized as one of the largest multinational pharmaceutical companies, and part of the top 10 global companies known for cardiovascular portfolio.JOB DESCRIPTIONWill be responsible for managing a Tax Services team which is responsible for the direct and indirect tax-related activities (i.e. CIT, WHT, VAT, and Tax Accounting etc.) across the...

Technical Team Lead - Managed Infrastructure Services - Azure Technical Team Lead - Managed Infrastructure Services - Azure Brixio Makati City, Philippines Posted 2 days ago Permanent Competitive Technical Team Lead - Managed Infrastructure Services - Azure About the job Technical Team Lead - Managed Infrastructure Services - Azure#TechnicalTeamLead...

Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.By working in an ITIL-aligned...

Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.By working in an ITIL-aligned...

Emerson's 133 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Tier 1 Analyst, IT Service Desk , you will be the first level point of contact for any IT-related incidents or requests.By working in an ITIL-aligned...

We are seeking an experienced Sourcing Lead to join our Talent Acquisition team. The successful candidate will lead a team of sourcing resources and work closely with recruiters to identify, attract, and engage top talent for our organization. The Sourcing Team Lead will be responsible for managing the sourcing strategy, processes, and tools to ensure a...

Your RoleOwn the strategies and services, setting high personal and team standards.Lead technical teams with a balance of deep technical insight and focus on broader business objectives.Drive data-driven decisions that are practical, results-focused, and align with our values.Foster relationships, presenting comfortably to partners, team owners, and...

The News Desk Editor manages and controls the flow of information from the Central Editorial Desk to Reporters and to News Producers. S/He prepares and manages the deployment of news teams and other assets as may be necessary to ensure the most comprehensive news coverage possible. A.Duties and Responsibilities:1. Do factual checks, and review raw scripts...

Position Purpose: The Help Desk Analyst is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone and email support to end-users for employee access, password resets, desktop computers, servers, custom applications, and hardware. The incumbent may interact with...