![Intelassist Inc.](https://media.trabajo.org/img/noimg.jpg)
Team Lead
2 weeks ago
Job Description:
- Oversee a group of associates in performance, address behaviors/opportunities and monitor progress.
- Regularly coach associates on their performance to ensure key metrics are achieved.
- Identify performance related issues, develop an action plan for improvement and implement corrective action.
- Ensure that contractual Key Performance Indicator and financial expectations are delivered
- Communicate expectations to employees and provide timely updates
Job Highlights:
- Competitive Salary
- Non-taxable Allowance
- HMO Coverage after a month
- Mentoring and development programs for career growth opportunities
- Employee engagement activities
- "Family-oriented" culture
Job Qualifications:
- At least 3 years of Supervisory / Team Lead experience in Business Process Outsourcing / Call Center
- Technical support , Customer service and Up selling background
- Strong communication skills, both written and verbal
- Ability to mentor, coach and provide direction to a team of employees
- Amenable to work in Eastwood City, Libis
WHY INTELASSIST?
We grow together. We value your effort. We aim to empower you.
Job Type: Full-time
Pay: Php35, Php45,000.00 per month
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Promotion to permanent employee
Schedule:
- Late shift
- Night shift
Supplemental pay types:
- 13th month salary
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Quezon City: Reliably commute or planning to relocate before starting work (Required)
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