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MIS Executive
2 weeks ago
Qualifications:
- College Graduate/UG of 2 years (completed 4 sems) of any field
- Knowledgeable in analytics and has advanced knowledge & usage of MS Excel
- - 2 years experience in a reporting role
- Must have experience using Genesys, PowerBI/VBA/Programming and Macros (working with large data sets)
Availability:
ASAP joiner is advantageMandatory Skills
- Advanced knowledge & usage of MS Excel/Advanced Excel, PowerBI/VBA/Programming and Macros (working with large data sets)
- Experience of using Genesys tool
- Good Communication skills
- Flexible for 24x7 shift timings
- open for Split week offs if required
- Strong Analytical and Problem-solving skills.
- Proactively interact with multiple internal/external stakeholders on a daily, weekly and monthly basis for requirements and support required.
- Analyze data and reports from various sources and provide actionable insights and suggestions.
- Responsible for generating, maintaining, consolidating and tracking various reports and sending it to customers daily
- Downloading data from client portal & sharing in a specific requested format
- Work as per the client requirement & adapt the changes based on instructions
- Maintaining TAT/SLA of sharing Reports to the Client at all times.
- Prepare Adhoc reports based on the requirements from the stakeholders.
- Identify the opportunities of automating on the reports, snapshots and dashboards using advanced formulae, Macros and other techniques .
- Consolidate, sort, organize and summarize data using basic mathematical operations
- Evaluate current processes and procedures and identify issues along with the solution
- Interpret data and metrics using charts, tables and other graphics in Microsoft Excel (primarily) and PowerPoint
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