Operations Manager

2 weeks ago


Manila, National Capital Region, Philippines Carelon Global Solutions Full time
Operations Manager (BPO Program Management)

Full time

Add expected salary to your profile for insights

Serves as the Program Management Office (PMO) point of contact; partners with Business and support functions to ensure operation runs smoothly.


• Primary duties to include but are not limited to: Collaborating with other department leaders to define, prioritize, and develop projects.

• Planning project management, including setting deadlines, prioritizing tasks, and assigning team members to various deliverables.

• Analyzing financial data, including project budgets, risks, and resource allocation. Providing financial reports and budget outlines to Executives.

• Overseeing the development of the project and ensuring that team members are carrying out their tasks efficiently while upholding the company's standards.

• Drafting new and improving existing project management office policies and processes.

• Continuously evaluating projects to ensure they are meeting company standards, adhering to budgets, and meeting deadlines.

• Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification.

Qualifications:

  • Knowledgeable on Project Management and Process Improvement
  • Experience Collaborating with Operations and On Shore Clients
Your application will include the following questions:

How many years' experience do you have as a Program Management Manager?

How many years' experience do you have as a People Manager?

How many years' experience do you have as a Lean Six Sigma Consultant?

Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare's most complex challenges.

The name translates to 'the importance of providing full and complete care' – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.

Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services. Everything we do is designed to progress whole health through digital and operational transformation, provide exceptional experiences and outcomes, and reduce costs. We achieve this by harnessing the talents of a highly skilled, collaborative workforce who are wholly focused on serving and innovating within the healthcare field.

Carelon Global Solutions, one of the Carelon service brands under the expansive Elevance Health umbrella, is a new health services brand focused on solving healthcare's most complex challenges.

The name translates to 'the importance of providing full and complete care' – and reinforces our commitment to putting people first and connecting them with the right balance of care, technology, data, and expertise to streamline experiences, manage costs, and improve outcomes.

Carelon Global Solutions unites data-driven digital solutions with top-level talent to build seamless processes and operations — leading to improved administration, savings, and better access to health services. Everything we do is designed to progress whole health through digital and operational transformation, provide exceptional experiences and outcomes, and reduce costs. We achieve this by harnessing the talents of a highly skilled, collaborative workforce who are wholly focused on serving and innovating within the healthcare field.

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