Specialist Information Technology

2 weeks ago


Cavite City, Calabarzon, Philippines Infineon Technologies AG Full time
Join our team in Cavite
In your new role you will:
  • Provide end-to-end IT support for manufacturing services globally andlocally. Database handlingusing SQL.

    • Offering consumers and staff basic IT incidents and troubleshooting.

    • Help completing incident ticket submissions as soon as possible.

    • Acting as a lone point of contact for technical assistance.

    • Receiving, updating, and handling issue requests using a trackingservice.

    • Resolving IT issues via problem-solving and troubleshooting.

    • Monitoring the progression of events and recording recurrent ones.
You are best equipped for this task if you have:
  • Graduated Bachelor's degree in Computer Science, Information Technology, or any related field
  • Adequate experience in IT desktop support is an advantage
  • Excellent communication, customer service, and problem-solving skills
  • Ability to work in a fast-paced environment with varying shift schedules

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