Technical Documentation and Reports Specialist

2 weeks ago

Cavite City, Calabarzon, Philippines Schneider Electric Gruppe Full time

Job Description - Technical Documentation and Reports Specialist (008URK)

Job Description

Technical Documentation and Reports Specialist - 008URK

In Schneider Electric everything we do promotes progress and sustainability for all — our colleagues, customers, partners, and the communities and societies where we live and work. From the products, software, and services driving the digital transformation of energy management and automation to corporate citizenship and volunteer activities, we make an impact by helping people and organizations become more resilient and efficient, more electric and digital.

Which is where you come in. Working at Schneider Electric means working toward a cleaner, better world. You're part of a global team built on inclusion, mastery, purpose, action, curiosity, and teamwork, turning sustainability ambitions into actions.

The Role: Technical Documentation and Reports Specialist

Schneider Electric is seeking for a Technical Documentation and Reports Specialist who will be responsible for writing, publishing and distributing technical and administrative documents, including SOPs, user manuals, workbooks, reference guides, release notes, and interface documents. Maintain Documentation Department standards and follow processes throughout the software development life cycle. The Technical Documentation and Reports Specialist rolls up to the Technical Operations Director.

What will you do?

Essential Duties and Responsibilities

  • Maintain a record of all corrections and revisions to technical and administrative documentation
  • Collaborate and confer with stakeholders to document subject material and technical specifications
  • Edit documentation immediately preceding delivery
  • Research, propose and implement customer-specific documentation solutions
  • Display consistent and advanced time-management ability
  • Comply with and improve upon document control management processes
  • Standardize technical and administrative documentation
  • Monitor user feedback and implement documentation improvements and report them accordingly
  • Develop, gather, and disseminate technical information and administrative updates
  • Manage multiple projects with revolving deadlines
  • Meet all related release and documentation deadlines
  • Manage other technical or administrative reporting requests
  • May be required to perform other duties as requested, directed or assigned

Stakeholder Management

Understand organizational changes and ability to translate what needs to be done in a strategic sequence with alignment to the appropriate stakeholders.

Act as the Single point of contact for internal and external communication on documentation changes and updates

Organize collaboration with Zone/Global Hub Stakeholders

Qualifications

What qualifications will make you successful?

  • At least One year of technical writing experience
  • College Degree or equivalent experience with a specific focus in English, Communications, Public Relations
  • Strong relationship management experience, with prior experience working collaboratively in a cross functional team.
  • You are ambitious, eager to learn, pragmatic and keen in problem-solving.
  • You focus on delivery through collaboration, ability to bring people together to work towards the same purpose.
  • You are easy to work with, excellent organization sensitivity skills, and have a drive to work in a customer care service-wide, international environment.
  • You have outstanding social and communication skills (ability to communicate clearly, effectively, and consistently in different contexts and cultures).
  • Skilled in communicating complex topics and solutions and open to ideas from others.
  • Experienced to communicate by means of Microsoft Office 365 including Word, Excel, PowerPoint, Outlook, et al.

What's in it for me?

Global Family Leave

Comprehensive medical coverage for employee and dependents

Worldwide Employee Stock Ownership

Hybrid work arrangement (New Ways of Working)

more

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.

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