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Home Based Cloud and Security Operations Manager
2 weeks ago
Networks & Systems Administration (Information & Communication Technology)
The DCX Cloud and Security Operations Manager will work as a full-time employee for DCXbased in the United States.You will get a chance to learn new skills as well as demonstrate skills you've learned in the past.You will be responsible for closely following the instructions and processes outlined by the company.
The daily tasks will vary so it will be necessary to be very flexible in this position.Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.
Job Responsibilities
- Lead and manage the DCX Cloud and Security Operations Team
- Track ongoing projects and existing process improvements, and proactively involve and collaborate with the Customer Support Team or our 3rd party IT Service to resolve escalated client technical concerns.
- Manage and administer DCX Endpoint Security Controls (DUO, Heimdal, and all security controls)
- Assess and remediate system vulnerabilities; provide response and resolution to detected threats and vulnerabilities.
- Recommend and implement IT and security process improvements.
- Manage, maintain and control DCX Azure Environment, Office 365, OneDrive and SharePoint.
- Track the client's technical assistance requests progress and provide permanent and long-term resolution for all applications and security-related concerns.
- Ensure to maintain SLA with strict adherence to Information Security Policies
- Perform checks and balances for the existing DCX security controls and ensure compliance with the DCX Information Security Policy
- Recommend and implement industry standards for Cloud operations and Information security.
Qualifications
- Bachelor's degree of Information Technology, Computer Science, Computer Engineering or any IT related courses.
- Must have 3 to 5 Years experience in IT Management
- With relevant experience on managing Cloud Environment and SaaS
- Must be an expert in Microsoft Azure Administration
- Experienced in managing and maintaining Cybersecurity and Information Security Management
- Must have a positive attitude, collaborative and able to communicate and respond sincerely.
- Work Shift: 8:00 AM - 5:00 PM CST
- Workdays: Monday through Friday
- Written and spoken English skills: Very Proficient
- Salary Range: PHP 85,000.00
About DCX
DCX is a leading BPO that supports growth-minded small and medium-sized businesses in the United States. If you're interested in working with some of the fastest-growing companies in the USA, we're excited to have you apply
To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.
To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.
We look forward to receiving your application and getting to know you better
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