Cloud Operations Engineer

2 weeks ago

Manila, National Capital Region, Philippines NICE Full time

So, what's the role all about?

As a Cloud Operations Engineer, you're the go-to person for keeping a specific software application or suite of apps running smoothly. You handle tasks on cloud platforms like AWS, Azure, and GCP. If issues arise, you step in to provide support, whether it's solving problems directly or helping other teams. You work closely with developers, operations teams, and architects to tackle production issues and ensure everything runs smoothly.

How will you make an impact?

  1. Automate tasks securely using Python, CloudFormation, Terraform, and other IaC tools.
  2. Document processes and procedures for new automation initiatives.
  3. Manage IAM for cloud access, ensuring groups, accounts, roles, and permissions are properly configured.
  4. Review cloud capacity, optimize costs, and conduct audits to identify ghost infrastructure.
  5. Participate in SOC 2 and PCI audits, ensuring compliance with platform controls.
  6. Coordinate cross-team operational work to improve platform reliability with minimal disruption.
  7. Collaborate with Engineering, QA, DevOps, and other teams to proactively identify and resolve issues, contribute to long-term strategic objectives, and enhance monitoring capabilities.

Note:Remember, this job description isn't exhaustive. Employees may be asked to handle other reasonable business duties assigned by their supervisor or management. The organization also has the flexibility to adjust job duties as needed.

Keep in mind that this role might entail overtime, and working during non-traditional hours like nights, early mornings, and weekends. Additionally, being on-call may be required.

Have you got what it takes?

  1. 5+ years' experience in a similar role, demonstrating proficiency in cloud operations.
  2. Expertise in AWS IAM configuration and security across compute, storage, network, and database services.
  3. Proficient with CloudFormation, Terraform, and GIT for infrastructure management.
  4. Possesses technical aptitude, superior troubleshooting skills, and excellent communication and collaboration abilities.
  5. Skilled in various DevOps and automation tools to streamline processes.
  6. Strong scripting abilities using Python, PowerShell, or other common languages for automation.
  7. Extensive experience in public cloud environments like AWS and Azure, with a knack for troubleshooting AWS services and effective communication with both in-person and remote teams.

You will have an advantage if you also have:

  1. Proficient in AWS, Azure, and GCP cloud platforms.
  2. Skilled in Python, CloudFormation, Terraform, Git, and Spacelift for infrastructure management and automation.
  3. Experienced in Okta administration for identity and access management.
  4. Familiar with MS Visual Studio for development tasks.
  5. Background in call center operations and infrastructure.
  6. Experience supporting international customer bases.

What's in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4150

Reporting into:Tech Manager

Role Type:Individual Contributor


#J-18808-Ljbffr

  • Cloud Operations Engineer – IaaS SME

    2 weeks ago

    Manila, National Capital Region, Philippines PGBPGNGLOBAL Full time

    Job LocationManilaJob DescriptionOverview of the jobP&G is currently undertaking the migration of our SAP workloads to the Cloud in the near future. In line with this initiative, we are seeking highly skilled Cloud Operations Engineers who specialize in OS (Linux/Windows) and server administration (Infrastructure as Code). As a member of the Global Cloud...

  • Cloud Operations Engineer – IaaS SME

    2 weeks ago

    Manila, National Capital Region, Philippines PGBPGNGLOBAL Full time

    Job LocationManilaJob DescriptionOverview of the jobP&G is currently undertaking the migration of our SAP workloads to the Cloud in the near future. In line with this initiative, we are seeking highly skilled Cloud Operations Engineers who specialize in OS (Linux/Windows) and server administration (Infrastructure as Code). As a member of the Global Cloud...

  • Cloud Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines iRipple, Inc. Full time

    Job Summary:Cloud engineers are pivotal in managing the technical aspects of cloud computing, encompassing tasks from designing cloud systems to their implementation and upkeep.Job Scopes and Responsibilities:Collaborate with the Engineering Team and CTO to identify and select optimal cloud-based services for the company's needs.Manage and maintain the...

  • Cloud Engineer

    3 weeks ago

    Manila, National Capital Region, Philippines iRipple, Inc. Full time

    Job Summary:Cloud engineers are pivotal in managing the technical aspects of cloud computing, encompassing tasks from designing cloud systems to their implementation and upkeep.Job Scopes and Responsibilities:Collaborate with the Engineering Team and CTO to identify and select optimal cloud-based services for the company's needs.Manage and maintain the...

  • Project Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines The Chemical Engineer Full time

    ABOUT UNILEVERUnilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will...

  • Cloud Operations Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines Willis Towers Watson Full time

    The Role: As a Cloud Operations Analyst, you will be part of a team that keeps the business running for Insurance Consulting and Technology cloud products and services that are used 24×7 by clients around the world. You will be tasked to support, operate and maintain Azure cloud infrastructure that powers all of ICT Cloud offerings. Responsibilities:Perform...

  • Cloud Operations Analyst

    2 weeks ago

    Manila, National Capital Region, Philippines WTW Full time

    The Role:As a Cloud Operations Analyst, you will be part of a team that keeps the business running for Insurance Consulting and Technology cloud products and services that are used 24×7 by clients around the world. You will be tasked to support, operate and maintain Azure cloud infrastructure that powers all of ICT Cloud offerings.Responsibilities: Perform...

  • Cloud Operations Analyst

    3 weeks ago

    Manila, National Capital Region, Philippines WTW Full time

    The Role:As a Cloud Operations Analyst, you will be part of a team that keeps the business running for Insurance Consulting and Technology cloud products and services that are used 24×7 by clients around the world. You will be tasked to support, operate and maintain Azure cloud infrastructure that powers all of ICT Cloud offerings.Responsibilities: Perform...

  • Cloud Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Adventus Pte Ltd Full time

    Infrastructure Services – Infrastructure / Design, develop, and deploy modular cloud-based systems Develop and maintain cloud solutions in accordance with best practices Ensure efficient functioning of data storage and process functions in accordance with company security policies and best practices in cloud security Identify, analyze, and resolve...

  • Cloud Operations Lead

    2 weeks ago

    Manila, National Capital Region, Philippines Reed Elsevier Full time

    Management (Information & Communication Technology) An experienced Cloud Infrastructure Leader with expertise in operational support to oversee our cloud infrastructure operations and drive excellence in service delivery. The ideal candidate will possess a deep understanding of cloud technologies, strong leadership skills, and a proven track record in...

  • Cloud Network Automations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Procter & Gamble Full time

    Job Location: MANILA NET PARK OFFICEJob Description:Overview of the Role:As P&G shifts its workloads to the Cloud, we need skilled cloud network product engineers proficient in network and cloud administration, as well as automation. You will be part of the Global Cloud Hosting Operations team responsible for delivering Cloud enabled Infrastructure and...

  • Senior AWS Ops

    2 weeks ago

    Manila, National Capital Region, Philippines Cloud Bridge Full time

    Cloud-Bridgeare a fast-paced start-up specialising in the delivery of technical professional services for the public cloud – primarily Amazon Web Services (AWS).We want to change the way that people look at and use cloud services as we believe that any organisation from small start-ups to large multinationals can unleash the power of these services to...

  • Cloud Systems Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines 3Cloud Full time

    The GDC Cloud Systems Engineer is a member of 3Cloud's managed services team. He or she is responsible for ongoing technical support, handling escalations from a monitoring team and leading proactive task-based work (e.g. maintenance) for all supported client's Azure environments. As a GDC Cloud Systems Engineer, you will be a part of our core team who is...

  • Cloud Database Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines NICE Full time

    Cloud Database EngineerJob SummaryThe purpose of this position is to deploy, operate and maintain NICE's global customer hosted databases, while also resolving customer issues that require direct access to the database infrastructure, and acting in an appropriate professional working style. The Engineer will report to the Manager, Infrastructure Cloud...

  • Lead Cloud Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines 3Cloud Full time

    Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for youAt...

  • Vacancies Cloud Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Hiresquad Resources Full time

    Job opportunities for Cloud Support Engineer role Only For Gurgaon Location Salary package upto 8lpa (decent hike on last drawn) Must be okay with Night shifts & WFO Must have experience on any cloud platform [Azure , AWS ] Work Experience on Azure Cloud is mandate Any 2 Certificates mandatory: AZ- 900, ITIL, MS Dynamics, Office 365 Certified , AWS...

  • Cloud Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines ABS-CBN Corporation Full time

    ABS-CBN is considered one of the country's leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer,...

  • Senior Cloud Network Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines NICE Full time

    Senior Cloud Network Engineer The NICE Senior Network Engineer (Ops) works with a team of professionals in the design and operation of a Carrier Grade Network. This position is responsible for the implementation and support of network infrastructure equipment (routers, switches, SLB, firewalls, intrusion prevention systems, Session Border Controllers, etc.)...

  • Cloud Tools Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    The role will be responsible in designing and building Azure DevOps pipelines and automated DevOps processes to empower our product development teams to rapidly deliver applications to our customers. It plays an important role in engineering, automating, securing, and troubleshooting our AWS and Azure Cloud infrastructure.Responsibilities:Tooling Management:...

  • Cloud Security Research Engineer, Philippines

    2 weeks ago

    Manila, National Capital Region, Philippines Horangi Full time

    Horangi – A Bitdefender Company, is looking for motivated Cloud Security Engineers to analyze cloud infrastructure, identify security gaps and misconfigurations, and encode security insights into our security product. You will codify your research into rules that will run on our cloud engine and inspect the critical cloud infrastructure of our...