Process Analyst

2 weeks ago

Cebu City, Central Visayas, Philippines Lexmark International Full time

Business/Systems Analysts (Information & Communication Technology)

#DiscoverYourMark and Be part of our highly dynamic team to enjoy the following benefits:

  • HMO coverage from day 1 of employment for you and your dependents with Maternity coverage
  • Expanded Medical Benefit
  • Accident and life insurance
  • Dental and optical reimbursements
  • Free medical consultation with Lexmark's in-house doctors
  • Employee privilege access to lactating, gaming, music and sleeping room
  • Health and wellness activities
  • Work-life balance
  • Semi flex schedule and alternative work arrangements
  • Dress down Friday and Shift Allowance
  • Company-sponsored team bonding activities
  • Unlimited access to online learning
  • Diversity, Equity and Inclusion programs

***eligibility guidelines apply***

JOB SUMMARY:

The Process Analyst's primary role is to assist in devising and designing business process requirements for business, financial, and operations critical to core organizational functions. They take the lead role in documenting these business processes. This includes researching and analyzing data in support of business functions, process knowledge, process optimization, quality assurance and system requirements.

They are responsible for proactively generating and documenting processes based on his or her findings, complete with recommended improvements to, or new requirements for, business processes and operational procedures. They apply proven process requirements methodologies, communication, analytical and problem-solving skills. They conduct research and analysis to quantify business opportunities and issues. They drive collaboration with global internal stakeholders to improve business operations. They work closely with the operations in determining resource capacity requirements.

KEY ROLES & RESPONSIBILITIES / KEY JOB FUNCTIONS:

  • Demonstrate subject matter expertise in defining, developing and improving processes in area of business responsibility.
  • Document, maintain and govern key processes, documents and process flow maps.
  • Create content for inclusion in training package and deliver training globally as needed.
  • Collaborate, communicate and demonstrate effective team work to conduct process responsibilities
  • Become the focal point/escalation point when process issues arise.
  • Drive key projects and manage change into the business for process improvements that add value to the customer.
  • Review, analyze and evaluate process performance for improvement initiatives.
  • Engage directly with internal and external key stakeholders and customers in the geos/countries to seek information and gather requirements.
  • Engage directly with IT for system improvement initiatives.
  • Work closely with operations manager in determining resource capacity requirements.
  • Provide resource capacity analysis to the operations manager.
  • Conduct working sessions with cross-functional working teams to define the as-is and should-be states.
  • Identify root cause of process issues and propose corrective actions to prevent or control recurrence.
  • Drive standard, consistent processes throughout the business.
  • Both identify the need for the change and respond to the needs as identified by key stakeholders.
  • Works closely with GsPL/GPL in defining key metrics, control points, and success criteria to track standard process adoption and compliance.
  • Monitor implemented methodologies, processes, procedures and best practices for adoption and compliance.

EDUCATION AND EXPERIENCE:

  • BA/BS degree in Business Management, Engineering, Computer Science, IT or equivalent. Master's degree in Business Administration a plus.
  • Supervisory experience is preferred.
  • A minimum of 2 years operational experience in data analysis/management and the delivery of operations through use of technology solutions including the use of Enterprise Resource Planning solutions.
  • Experience with transactional operations execution to defined service level agreements and quality.

Founded in 1991, Lexmark is recognized as a global leader in imaging and output technology solutions and managed print services by many of the technology industry's leading market analyst firms. Lexmark sells its products and services in more than 170 countries and is headquartered in Lexington, Kentucky. Lexmark Research and Development Corporation (Lexmark Cebu) is one of Lexmark's multimillion-dollar facilities invested in Cebu, Philippines. It is the base of Lexmark research and development and shared services operations in the Asia Pacific region, making the Cebu facility the largest site next to the corporate headquarters.

In 2020 alone, Lexmark Cebu won the Best Globa

Founded in 1991, Lexmark is recognized as a global leader in imaging and output technology solutions and managed print services by many of the technology industry's leading market analyst firms. Lexmark sells its products and services in more than 170 countries and is headquartered in Lexington, Kentucky. Lexmark Research and Development Corporation (Lexmark Cebu) is one of Lexmark's multimillion-dollar facilities invested in Cebu, Philippines. It is the base of Lexmark research and development and shared services operations in the Asia Pacific region, making the Cebu facility the largest site next to the corporate headquarters.

In 2020 alone, Lexmark Cebu won the Best Globa

Perks and benefits

Medical

Miscellaneous allowance

Parking

Vision

Maternity Benefit, Life and Accident Insurance, Pe

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • process analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexmark Full time

    The Process Analyst's primary role is to assist in devising & designing business process requirements for business, financial, and operations critical to core organizational functions. They take the lead role in documenting these business processes. This includes researching and analyzing data in support of business functions, process knowledge, process...

  • Process Trainer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Recruiter PH Full time

    Roles And ResponsibilitiesThe trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KTrelated activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific...

  • Payment Processing Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Interactech Solution Inc. Full time

    JOB SUMMARY:Provides customer service to clients by ensuring all transactions are processes accurately andin a timely manner. Job Responsibilities and Duties1. Submit regular and accurate reports concerning financial transactions within thedepartment.2.Gather and analyze data needed for documentation.  3.Provide recommendations and summary analysis as...

  • Payment Processing Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Interactech Solution Inc. Full time

    JOB SUMMARY:Provides customer service to clients by ensuring all transactions are processes accurately andin a timely manner. Job Responsibilities and DutiesSubmit regular and accurate reports concerning financial transactions within thedepartment.Gather and analyze data needed for documentation.  Provide recommendations and summary analysis as...

  • Payment Processing Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Interactech Solutions Inc. Full time

    Job Responsibilities:Prepares source data for computer entry by compiling and sorting information;establishing entry priorities.Approving deposit and withdraw, and check the bank balance, and input data oncomputer.Maintains data entry requirements by following data program techniques andprocedures.Secure information by completing data base backups.Maintains...

  • Finance Services Senior Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

    Finance Services Senior Analyst - Group FP&A page is loaded Finance Services Senior Analyst - Group FP&A Apply locations Cebu, Philippines time type Full time posted on Posted 2 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeSupporting the Senior Manager, Project Finance on day-to-day operational tasks.• Drive monthly...

  • Senior Systems Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines RGIT Australia Full time

    We are seeking a highly skilled and experienced Senior Systems Analyst to join our forward-thinking global logistics company. As a Senior Systems Analyst, you will be responsible for managing both technology and business/operational projects within the logistics domain. Your primary focus will be on analyzing systems requirements, designing efficient...

  • Senior Market Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines KMC Savills, Inc. Full time

    About the job Senior Market Analyst (Cebu)KMC SAVILLS is the Philippines' leading full service real estate solutions provider for local and multinational business locators.POSITION: Senior Market AnalystJOB QUALIFICATION:Knowledge and Experience : 4 years experience (Non Real Estate), 2 years experience (Real Estate)Education and Certifications : Bachelor's...

  • Account Payable Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Dover Corporation Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Account Payable AnalystCompany: Dover Corporation Dover Business Services (DBS) is looking for talented AP Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AP Analyst is responsible for...

  • Senior Quality Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Enshored Inc. Full time

    RESPONSIBILITIESCoach, guide and support Quality & Process Improvement teams to perform defined quality improvement tasks.Review, validate and ensure timely delivery and accuracy of reports prepared by Quality AnalystsResponsible for developing and ensuring integrity and consistency of set Quality processes/procedures applicable to the accounts being...

  • Analyst, Accounts Payable

    2 weeks ago

    Cebu City, Central Visayas, Philippines Dover Corporation Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Analyst, Accounts Payable (Project Based)Date: Apr 30, 2024Company: Dover Corporation Summary Description:Dover Business Services (DBS) is looking for talented AP Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared...

  • Analyst, Accounts Payable

    2 weeks ago

    Cebu City, Central Visayas, Philippines Dover Corporation Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Analyst, Accounts PayableDate: May 2, 2024Company: Dover Corporation Summary Description:Dover Business Services (DBS) is looking for talented AP Analysts to join our new shared service center in Cebu, Philippines. Working within an emerging shared services...

  • Finance Services Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

    Finance Services Analyst - Statutory Reporting page is loaded Finance Services Analyst - Statutory Reporting Apply locations Cebu, Philippines time type Full time posted on Posted 12 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeProcessing, analyzing and reporting of financial statements and journals. Primary...

  • Business Analyst IV

    2 weeks ago

    Cebu City, Central Visayas, Philippines QUESS PHILIPPINES CORPORATION Full time

    Bachelor's degree in any four your course With 5 years of experience in business transformation or consulting setting Preferably senior business analyst role with hands-on experience as an individual contributor in a business transformation or consulting setting Robust experience in Process Mapping and Process Re-engineering methodologies suchas Value...

  • PowerBI Reporting Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

    PowerBI Reporting Analyst page is loaded PowerBI Reporting Analyst Apply locations Cebu, Philippines time type Full time posted on Posted 3 Days Ago job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeeProduce analytics and reporting, map key reporting processes, document reporting requirements, manage stakeholders in the collection of...

  • Data Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Liviti Full time

    Cebu City, Philippines | Posted on 05/21/2024 We are seeking a detail-oriented Data Analyst with a strong understanding of data handling and analytics and basic CRM exposure. This role is predominantly focused on data-related tasks including data collection, analysis, and modeling using Excel and SQL. The ideal candidate will also assist with CRM setup and...

  • Senior Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Concentrix Full time

    Senior Analyst (Analytic Insights) - Cebu Add expected salary to your profile for insights The Contact Center Performance Business Analyst will deliver an analysis of contact center performance and customer satisfaction data in support of operational improvement initiatives. This position works on an analytic team to assess processes that have an impact on...

  • Finance Services Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines QBE Insurance Group Full time

    Finance Services Analyst - Supporting Group Operations-1 page is loaded Finance Services Analyst - Supporting Group Operations-1 Apply locations Cebu, Philippines time type Full time posted on Posted Yesterday job requisition id Primary DetailsTime Type: Full timeWorker Type: EmployeePrimary Responsibilities• Comply with all legal and regulatory...

  • Systems Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines EastWest Bank Full time

    About the job Systems Analyst (Entry Level)About the JobLocations: CebuCorporate Title: Rank and FileWork Arrangement: OnsiteOur Marketing and Cash Management Team is looking for fresh graduates to join us in Cebu for the role of Systems Analyst.In this role, you will act as the implementing body of Cash Management and thereby provides technical support and...

  • ServiceNow IT Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexmark International Full time

    Help Desk & IT Support (Information & Communication Technology) #DiscoverYourMark and Be part of our highly dynamic team to enjoy the following benefits:HMO coverage from day 1 of employment for you and your dependents with Maternity coverageExpanded Medical BenefitAccident and life insuranceDental and optical reimbursementsFree medical consultation with...