Data Analyst

2 weeks ago

Cebu City, Central Visayas, Philippines Liviti Full time

Cebu City, Philippines | Posted on 05/21/2024

We are seeking a detail-oriented Data Analyst with a strong understanding of data handling and analytics and basic CRM exposure. This role is predominantly focused on data-related tasks including data collection, analysis, and modeling using Excel and SQL. The ideal candidate will also assist with CRM setup and maintenance, ensuring data integrity and supporting data-driven decision-making processes.

Key Responsibilities

Data Analysis and Reporting:

  • Perform data analysis using Zoho Analytics and SQL to support business decisions.
  • Develop and maintain data models and databases.
  • Generate reports and dashboards to visualize data insights.
  • Identify trends, anomalies, and opportunities within the data.
Data Collection and Management:
  • Assist in the setup and maintenance of CRM systems.
  • Ensure accurate data entry and data integrity within the CRM.
  • Develop and implement data collection processes.
  • Conduct data cleaning and validation to ensure data quality.
Programming and Data Modeling:
  • Write and optimize SQL queries for data extraction and analysis.
  • Develop basic scripts or programs to automate data processing tasks.
  • Assist in the development of data models and schemas.
CRM Support:
  • Provide support for CRM-related issues and queries.
  • Assist in configuring and customizing CRM systems to meet business needs.
  • Train staff on CRM usage and best data practices.
  • Work with CRM vendors or IT teams to troubleshoot and resolve technical issues.
Collaboration and Communication:
  • Work closely with cross-functional teams to understand data needs.
  • Present data findings and insights to stakeholders.
  • Collaborate with IT and other departments to improve data workflows.
  • Document processes and create user guides for data-related tasks.
Requirements
  • Bachelor's degree in Data Science, Computer Science, Information Systems, or a related field.
  • Proven experience as a Data Analyst or similar role.
  • Strong proficiency in Excel and SQL.
  • Basic programming skills (e.g., Python, R) are a plus.
  • Solid experience with Zoho.
  • Familiarity with Salesforce, HubSpot, or similar is a great plus.
  • Experience with CRM systems and data collection processes.
  • Excellent analytical and problem-solving skills.
  • Strong attention to detail and commitment to data accuracy.
  • Effective communication skills, both written and verbal.
  • Ability to work independently and as part of a team.
Preferred Skills:
  • Experience with data visualization tools (e.g., Tableau, Power BI).
  • Knowledge of data warehousing concepts.
  • Understanding of data privacy regulations and best practices.
  • Competitive salary commensurate with experience.
  • Morning shift (Australia Standard Time) and remote work options.
  • Opportunities for professional development and growth.
  • Work with a dynamic and collaborative team in a fast-paced environment.
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