Chief Operating Officer

2 weeks ago


Angeles City, Central Luzon, Philippines Digital Offshoring Full time

Work Set up: TBD

Work Shift: Monday to Friday, 12:00 AM - 9:00 AM PHT

The Chief Operating Officer (COO) is a key member of the senior management team, responsible for overseeing the daily operations of the company. The COO ensures that the business operations are efficient and effective, aligning all processes and activities with the company's strategic goals. This role involves managing resources, developing and implementing operational policies and procedures, and working closely with other executives to drive company growth and profitability.

Key Responsibilities:

Customer Service – 20%

  • Will work with the management team for strategic planning and alignment
  • Operational oversight
  • Team leadership and development
  • Customer relationship management
  • Escalations and problem solving
  • Quality assurance and random audits
  • Stakeholder communication

Warehouse/Logistics - 10%

  • Team leadership and development and hiring
  • Optimize logistics and warehouse fulfillment
  • Oversee Linen operations, coordinate with vendors
  • Collaborate with other departments for logistics
  • Inventory management

Long Term Rental – 15%

  • Strategic planning and implementation
  • Operational oversight
  • Team training and development
  • Financial management
  • Client and tenant relations
  • Compliance and Risk management
  • Leverage technology and software

Maintenance – 20%

  • Strategic planning and oversight
  • Operational oversight
  • Team leadership and development and hiring
  • Budgeting and financial management
  • Preventative maintenance planning
  • Technology and software management
  • Escalations and problem solving
  • Vendor and subcontractor management
  • Client/Owner communication

Cleaning – 15%

  • Strategic planning and alignment
  • Operational oversight
  • Performance monitoring and staff management and hiring
  • Quality assurance and maintaining standards
  • Technology and software management
  • Pricing, piece pay and resource management
  • Stakeholder communication to cross departments and external clients

Onboard / New projects – 10%

  • Strategic planning and alignment
  • Assist the team with project management
  • Stakeholder communication across departments and clients
  • Staff management across platforms to complete project
  • Coordinate and address any escalations or inspections

SOPs/Process/Workflow - 10%

  • Create, update, improve SOPs for direct report departments
  • Continuous improvement of processes and workflows on all direct report departments
  • Manage, update and maintain software

Job Type: Full-time

Schedule:

  • 8 hour shift
  • Night shift

Application Question(s):

  • How many years of related work experience do you have to this position?
  • Are you willing to work onsite? Office is located in Angeles City Pampanga
  • Do you have experience handling international Clients?
  • Has experience with Logistics or Rentals Industry

#J-18808-Ljbffr

  • Angeles City, Central Luzon, Philippines Digital Workforce | DCPH Full time

    Work Set up: TBDWork Shift: Monday to Friday, 12:00 AM - 9:00 AM PHTThe Chief Operating Officer (COO) is a key member of the senior management team, responsible for overseeing the daily operations of the company. The COO ensures that the business operations are efficient and effective, aligning all processes and activities with the company's strategic goals....


  • Angeles City, Central Luzon, Philippines Transnational Diversified Group Full time

    Posted a month ago and deadline of application is on 26 JulRecruiter was hiring 3 days agoJob DescriptionThe Asst=istant Chief Accountant together with the Chief Accountant, provides overall management and leadership to the Accounting team in its day-to-day operations. He/she shall assist in overseeing accounting transactions and activities, communicating to...

  • Operations Manager

    2 weeks ago


    Angeles City, Central Luzon, Philippines Blueberry Digital Labs Full time

    The Operations Manager of Template.Net is responsible for overseeing the core operations of the company. The Operations Manager is responsible for the implementation, execution, compliance and improvement of all processes, policies and procedures to meet the company's performance goals.The Operations Manager directly reports to the Chief Executive Officer...

  • Chief Risk Officer

    2 weeks ago


    Cebu City, Central Visayas, Philippines Sun Savings Bank, Inc. Full time

    Compliance & Risk (Banking & Financial Services) The Chief Risk Officer (CRO) shall be responsible for overseeing the risk management function and shall support the board of directors in the development of the risk appetite and risk appetite statement of the BSFI and for translating the risk appetite into a risk limits structure. The CRO shall likewise...

  • Secretary to the DCOO

    2 weeks ago


    Angeles City, Central Luzon, Philippines Fiesta Communities, Inc. Full time

    QUALIFICATIONS:Graduate of BS Economics or any Business-related courses With at least 3-5 years of work experience as a secretaryExcellent in Verbal and Written CommunicationHighly organized and keen to detailsWilling to start immediately in Angeles City main officeRESPONSIBILITIES:Provide day to day support to the Deputy Chief Operating OfficerReceiving...

  • Chief People Officer

    2 weeks ago


    Cebu City, Central Visayas, Philippines Two95 International Inc. Full time

    Two95 International Inc. Chief People Officer Philadelphia , Pennsylvania Apply Now Building the HR function of the organization.Partner with management to address day-to-day HR operational issues such as employee relations, compensation reviews, escalated benefits issues, performance management and trainingPlaying a role in the strategic deliberations of...


  • Cebu City, Central Visayas, Philippines RAFI Microfinance Full time

    About usWe are a leading microfinance institution dedicated to empowering communities and fostering financial inclusion. Our mission is to elevate the lives of underprivileged microentrepreneurs, driving sustainable financial growth and social impact. JOB OVERVIEWAs the Chief Finance Officer (CFO), you will play a pivotal role in our organization's financial...

  • Chief Steward

    2 weeks ago


    Angeles City, Central Luzon, Philippines Swissotel Clark Philippines Full time

    This position is responsible for the supervision and management of the Stewarding department to deliver an excellent Guest and Team Member experience while supporting the overall Back of House operations.Your experience and skills include;Previous 5-star hotel experience is an advantage.Excellent communication and customer service skillsStrong leadership...

  • Operations Manager

    2 weeks ago


    Angeles City, Central Luzon, Philippines Florence Perfumes PH Full time

    Operations Manager Responsibilities:Supervise and lead a team of 15 employees in various departments (packing, production, admins).Oversee daily operations, including order fulfillment, packing, and shipping.Optimize production processes to improve efficiency and reduce costs.Manage inventory levels to meet demand and prevent stockouts.Coordinate with admin...

  • Operations Manager

    2 weeks ago


    Angeles City, Central Luzon, Philippines Staffing Solution Full time

    A Bachelor's DegreeThree years operations and management experience; Process transformation experience requiredStrong analytical skills; be able to interpret data, identify trends, and make suggestions for improvementsDemonstrated leadership skills; be able to take the lead in making improvements and resolving issuesAbility to efficiently manage time and...

  • Operations Lead

    2 weeks ago


    Angeles City, Central Luzon, Philippines Swak BPO Corp Full time

    Swak BPO Corp.is one of the fastest-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire anOperations Leadto join our growing...


  • Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time

    Tahche Outsourcing Services Inc is an outsourcing company based in Cebu city, Philippines with clientele all over the United States. We have over 300 Rockstar employees across various industries and we are continuously expanding fast.We are looking for a dynamic, organized self-starter to join our team as Chief Happiness Officer. The CHO will lead the design...


  • Cebu City, Central Visayas, Philippines Interlink Global Talent Full time

    ABOUT US:At Interlink Global Talent, we specialize in providing skilled offshore staffing solutions to businesses across diverse industries. Our team of highly trained professionals, located in the Philippines, seamlessly integrates with companies in the United States, offering a unique and cost-effective approach to meet staffing needs.We are seeking a...

  • Office Administrator

    2 weeks ago


    Angeles City, Central Luzon, Philippines VTSA International Inc. Full time

    Responsibilities include but not limited to:Manage office supplies stock and place ordersCoordinate schedules, arrange meetings, distribute memos and reports and ensuring that everyone is kept current of necessary company news and informationOperating copy equipment, fax machines, printers or other equipment necessaryOrganize and manage schedules and...

  • Chief of Staff

    2 weeks ago


    Cebu City, Central Visayas, Philippines Publicis Groupe Full time

    Publicis Groupe Chief of Staff Philadelphia , Pennsylvania Apply Now Digitas Health is theAgency of Now: the first global connected-health agency, purpose-built for marketing today. Digitas Health specializes in helping health brands navigate a complex and shifting media environment to create deeper, more relevant connections with their consumer and...

  • Operations Director

    2 weeks ago


    Angeles City, Central Luzon, Philippines Circa Logica Group Full time

    Work Setup: Hybrid Office and WFHWork Category: Full TimeWork Schedule: shifting/rotational scheduleQualifications:3+ years of demonstrated project management experience, working with clients anddifferent stakeholders, in solving business problems.High attention to detail and administrative accuracy.Excellent organization, planning, time management, and...

  • Operation Team Leader

    2 weeks ago


    Angeles City, Central Luzon, Philippines Profitmaster BPO, Inc. Full time

    About ProfitmasterProfitmaster employees share a great working environment where every individual is valued for their contribution to their client and their team. Since 2014 we have been hiring only the very best people to work with us.We would love you to join us. Be part of our team that only works day shifts and truly assists staff to have a work-life...


  • Angeles City, Central Luzon, Philippines KMC Savills, Inc. Full time

    About the job Front Office Associate (Clark, Pampanga)KMC SAVILLS is the Philippines' leading full service real estate solutions provider for local and multinational business locators.POSITION: Front Office AssociateJOB QUALIFICATIONS:Bachelor's College Degree in Business Administration, Tourism/Hotel and Restaurant or other related coursesOne (1) to Two (2)...

  • Operations Supervisor

    2 weeks ago


    Angeles City, Central Luzon, Philippines Swak BPO Corp Full time

    Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an Operations Supervisor to join our growing...


  • Cebu City, Central Visayas, Philippines DSG SONS GROUP, INC. (Gaisano Malls) Full time

    JOB SUMMARY:Responsible for the direct operational and administrative control over the contracted security personnel to ensure that the implementation of security systems and procedures are carried-out by the security service providers.JOB DESCRIPTION:Inspects and corrects on the spot guarding deficiencies and checks manning at any given time within the...