Senior IT Operations Engineer
2 weeks ago
ESSENTIAL JOB FUNCTIONS
Provide technical support, configuration, and troubleshooting for our core applications; Automation Engine, LifePRO, and EAS
General knowledge of troubleshooting tools within the IT Ecosystem
Hands on experience with Automation Engine and AWS Cloud computing
LifePRO and EAS will be learned on the job experience not required
Responsible for nightly cycle support, which can include after-hours incident resolution
Ability to design and modify moderately complex automation workflows or batch processes
Identify root cause and provide appropriate remediation for incidents that occur in system processing and lead Root Cause Analysis Meetings with minimal assistance
Complete the full project lifecycle, including the design, development, testing, and implementation
Ability to understand network security, application security, and fileshare permissions
Facilitates resolving application issues by working with business, IT professionals, or vendors
Responsible for gathering system requirements and supports testing
Contributes to the development of project plans and timelines
Responsible to adhere to established configuration and change management policies to ensure awareness, approval, and success of changes
Perform other duties as assigned
JOB PROFILE
Education:
Bachelor's degree or equivalent experience
Experience: 3 5 years
Competencies:
Self-motivated
Analyzing information
Problem solving skills
Leadership
Teamwork
Excellent communication skillsNight Shift (9PM -6AM)Onsite (Commonwealth, Quezon City)
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