VP Operations

Executive search firm Monroe Consulting Group is recruiting on behalf of a Food & Restaurant Company. Our respective client is looking Operations Director who will oversees daily operations and long-term strategic planning of the restaurant group, ensuring efficiency, high standards, and profitability. They work closely with senior management to implement policies, drive improvements, and foster a positive environment. This role is based in Luzon.
Key Responsibilities:

• Develop and implement operational strategies aligned with company goals.
• Oversee expansion and development of new locations.
• Ensure consistent policy execution.
• Monitor and evaluate performance against targets.
• Maintain high standards of service, quality, and safety.
• Manage inventory, costs, and procurement.
• Recruit, train, and develop staff.
• Foster a positive workplace culture.
• Conduct regular performance evaluations and provide feedback.
• Prepare and manage budgets.
• Analyze financial statements and implement improvement strategies.
• Ensure high customer satisfaction.
• Address complaints promptly and promote initiatives for enhancement.
• Ensure regulatory compliance and food safety.
• Implement quality control measures.
• Identify and implement new technologies and processes.
• Stay updated with industry trends.
• Drive continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or related field (MBA preferred).
• More than 5 years of experience in hotel management.

• Strong leadership, financial, problem-solving, communication, and interpersonal skills.
• Proficiency in restaurant management software and Microsoft Office Suite.

• High integrity, professionalism, customer service orientation, and ability to work in a fast-paced environment.
• Strategic thinker with proactive problem-solving approach.

• Frequent travel, flexibility with working hours, and ability to work in a dynamic environment.