Change and Transformation Analyst

2 weeks ago


Pasig, National Capital Region, Philippines City Savings Bank Full time

JOB ACCOUNTABILITY:

As a Change Analyst, you'll be at the forefront of navigating and implementing crucial transformations within the banking

sector. Below are the needed expertise and accountabilities for this pivotal role:

1. Strategic Change Management: Spearhead the strategic planning and execution of transformative initiatives

within the bank, ensuring alignment with overarching business goals and regulatory requirements specific to the

banking industry.

2. Impact Analysis: Conduct comprehensive assessments to evaluate the potential impact of proposed changes on

banking operations, customer experience, regulatory compliance, and financial performance.

3. Regulatory Compliance: Maintain a deep understanding of banking regulations and compliance requirements,

integrating them into change management processes to ensure all initiatives adhere to industry standards and

legal obligations.

4. Operational Efficiency: Identify opportunities to enhance operational efficiency and effectiveness through

process optimization, automation, and the implementation of innovative banking technologies.

5. Stakeholder Engagement: Collaborate closely with key stakeholders, including executives, department heads,

frontline staff, and external partners, to garner support, gather insights, and facilitate seamless transitions

throughout the change lifecycle.

6. Training and Development: Develop tailored training programs and materials to equip banking staff with the

knowledge and skills required to adapt to new processes, systems, and regulatory changes, fostering a culture of

continuous learning and improvement.

7. Risk Management: Proactively identify and mitigate risks associated with change initiatives, particularly those

related to data security, financial integrity, and operational resilience, to safeguard the bank's reputation and

assets.

8. Quality Assurance: Implement robust monitoring and evaluation mechanisms to assess the effectiveness and

outcomes of change initiatives, leveraging key performance indicators (KPIs) and feedback loops to drive

continuous improvement.

9. Cross-functional Collaboration: Forge strong partnerships with cross-functional teams, such as IT, compliance,

risk management, and customer experience, to ensure seamless integration of change initiatives and alignment

with broader organizational objectives.


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