Team Manager

2 weeks ago


Makati City, National Capital Region, Philippines TASQ Work Full time

Team Manager - Billing and Collections

BGC, Taguig

Onsite and nightshift

Job Description:

  • Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations
  • Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line
  • Lead compilation and updating of accounting records with issued invoices, processed payments, new balances and customer contact information within all servicing systems (e.g. SAP)
  • Lead and investigate outstanding and/or overdue account balances and resolve customer inquiries.
  • Knowledgeable in filing Liens and Dispositions.
  • Have a thorough understanding of the various system tools and operational procedures utilized within the program.
  • Able to communicate effectively with other departments, external collection agencies and law firms to resolve issues as applicable.

Job Qualifications:

  • Bachelor's Degree
  • At least 2 - 3 experience as a Billing & Collection clerk or a similar role.
  • Knowledge of accounting/billing software such as SAP.
  • Knowledgeable on "full billing life cycle"
  • Accounting or Accounts Receivable/Order to Cash background
  • Have strong analytical skills; able to interpret data, identify trends, and make suggestions for improvements
  • Have demonstrated leadership skills; able to take the lead in making improvements and resolving issues
  • Be able to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
  • Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner
  • Have excellent working knowledge of MS Office applications

Job Type: Full-time

Pay: Php45, Php50,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Night shift

Supplemental pay types:

  • 13th month salary

Ability to commute/relocate:

  • Makati City: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • Billing & Collection clerk or a similar role.: 2 years (Required)

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