Solutions Analyst

2 weeks ago

Manila, National Capital Region, Philippines Allegis Group Services, Inc. Full time

Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that's designed to harness human enterprise, you design a workforce that's built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It's not about filling seats. It's about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients' organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model.

We also represent over 100 countries and speak dozens of languages. So as you're building relationships and doing your job, you'll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.

Job Description

Solution Architecture is responsible for ensuring that MSP solutions being deployed and operationally maintained contain the most efficient technological and business process considerations enabling the capabilities required to meet specific business needs. This process involves working closely with internal and external stakeholders, project teams, and subject matter experts (SMEs) providing leadership and holistic views into cross-business and functional solutions.

Responsibilities

Architecture not only provides the business with what is needed but also allows the business to implement effective solutions on time minimizing downstream maintenance, quality inefficiencies, and long-term operational costs. Engagement goals with the Architecture team include leadership and execution coverage across the following three areas:

  • Thought Leadership
  • Solution Governance
  • Lead Development for Solutions

The Solution Analyst functions within the Solution Architecture team:

  • Leads low-complexity, end-to-end expansion opportunities, and operational program efficiencies
  • Supports project data collection, modeling and analysis
  • Executes integration testing, analysis, and validations
  • Participates in requirements gathering, solution design, testing, and deployment of client invoicing solutions
  • Conducts technology and data staging support (functional and technical)
  • Owns technical documentation creation, analysis, and maintenance (specifications, technology documents, error handling guides, test scenarios, etc.)
  • Executes technology configuration and validation
  • Provides operational and technology solution governance to cross-functional teams
  • Attends project meeting providing technology considerations, notes and takeaways
  • Conducts technology research and analysis supporting project business rules
Qualifications

Required Skills

  • Thorough understanding of the Workforce Management process, including financial implications and benefits
  • Basic understanding of HR & finance data, invoicing, integrations, data transmission and general technical acumen
  • Experience managing high-level customer and VMS or other vendor relationships
  • Ability to solve technical and business problems and effectively present conceptual information to all levels of internal and external management
  • Excellent Customer relations skills
  • Ability to effectively present to both internal and external groups
  • Excellent verbal and written communication skills
  • Ability to provide support, training and guidance to Operations and back office business partners
  • Familiarity with and ability to write technical documentation, including specifications is preferred

Experience and Education

  • One to Three (1-3) years of HR Technologies experience
  • One to Three (1-3) years of MSP experience
  • One (1) year of implementation or project experience preferred
  • Bachelor's Degree or equivalent experience
  • Ability to travel up to 25%
Additional Information

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it's like to work at AGS by searching #LifeAtAGS on any social network.

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