OCC Infrastructure Supervisor

2 weeks ago

Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

We are seeking an experienced Leader to spearhead our automation initiatives and drive continuous improvement in our processes. The ideal candidate will possess a blend of technical expertise, leadership skills, and strategic vision to streamline our development processes, enhance collaboration between development and operations teams, ensure the reliability, scalability, and security of our systems, and provide effective operational support.

QUALIFICATIONS:

· Bachelor's degree in Computer Science, Engineering, or a related field.

· Proven experience (3-5 years) in a DevOps leadership role, with a track record of successfully leading DevOps initiatives, teams, and operational support functions.

· Strong technical background in software development, infrastructure management, and cloud technologies.

· Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD), configuration management tools (e.g., Ansible, Terraform), and cloud platforms (e.g., AWS, Azure).

· Excellent leadership, communication, and interpersonal skills, with the ability to influence and inspire teams.

· Strong problem-solving skills and a proactive approach to identifying and addressing technical challenges.

· Experience working in agile development environments and familiarity with agile methodologies (e.g., Scrum, Kanban).

· Relevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) are a plus.

SKILLS and RESPONSIBILITIES

· Operational Support Leadership:

o Provide leadership and direction for operational support teams, ensuring timely resolution of incidents and effective communication with stakeholders.

o Establish and maintain service level agreements (SLAs) for operational support activities, and continuously monitor and improve support processes.

o Implement and optimize monitoring, logging, and alerting systems to facilitate proactive issue detection and resolution.

· Strategic Leadership:

o Develop and communicate a clear DevOps strategy aligned with the company's goals and objectives. Drive automation improvements with the operations processes.

o Champion a culture of automation, collaboration, and continuous improvement.

o Lead and mentor a team of DevOps engineers and Infrastructure engineers, providing guidance, support, and professional development opportunities.

o Foster a collaborative and inclusive team environment that encourages innovation and accountability.

o Drive cross-functional collaboration between development, operations, and other stakeholders.

o Collaborate with the teams to ensure the smooth operation of applications hosted in AWS, providing guidance and support as needed.

· Continuous Integration/Continuous Delivery (CI/CD):

o Automate build, test, and deployment processes to increase efficiency and reduce manual errors.

o Monitor CI/CD pipelines and implement improvements to enhance performance and reliability.

· Monitoring and Incident Response:

o Establish and maintain robust monitoring and alerting mechanisms to ensure the timely detection and resolution of issues in our hosting environment.

o Develop incident response processes and procedures to ensure timely resolution of incidents and minimize downtime.

o Conduct post-incident reviews to identify root causes and implement preventive measures.

· Trend Analysis and Reporting:

o Conduct trend analysis on system performance, incidents, and operational metrics to identify patterns, anomalies, and areas for improvement.

o Develop and maintain reports and dashboards to communicate key performance indicators (KPIs) and metrics related to processes and systems.

o Collaborate with stakeholders to derive insights from data and drive data-driven decision-making to optimize processes and enhance system reliability.

o Maintain comprehensive documentation of infrastructure configurations and procedures. Provide training and knowledge sharing sessions for team members to ensure proficiency in AWS technologies and best practices.

· Team Management and Development:

o Lead and mentor a team of cloud infrastructure engineers, providing guidance, support, and opportunities for professional growth.

o Foster a culture of collaboration, innovation, and continuous learning within the team.

o Develop and execute training programs to enhance the technical skills and expertise of team members.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: , or please contact

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

#J-18808-Ljbffr

  • Network and Infrastructure Head

    2 weeks ago

    Manila, National Capital Region, Philippines Petnet, Inc. Full time

    Networks & Systems Administration (Information & Communication Technology) Full time Add expected salary to your profile for insights This Network and Infrastructure Head shall ensure for the effective management and administration of the company's network infrastructure and for the security and protection of the company's computer network, systems and...

  • qs engineer

    2 weeks ago

    Manila, National Capital Region, Philippines TOYO CONSTRUCTION CO., LTD. Full time

    Job Qualifications: Candidate must possess at least Bachelor's/College Degree in Engineering (Civil), Business Administration, Law or equivalent.Required language(s): English and FilipinoAt least 5 Year(s) of working experience in the related field is required for this position.Must have knowledge, with at least five (5) years of work experience, in a)...

  • qs engineer

    2 weeks ago

    Manila, National Capital Region, Philippines TOYO CONSTRUCTION CO., LTD. Full time

    Job Qualifications: Candidate must possess at least Bachelor's/College Degree in Engineering (Civil), Business Administration, Law or equivalent.Required language(s): English and FilipinoAt least 5 Year(s) of working experience in the related field is required for this position.Must have knowledge, with at least five (5) years of work experience, in a)...

  • IT Internship/OJT

    6 days ago

    Manila, National Capital Region, Philippines KMC Solutions Full time

    Functional Overview: IT OSS Intern is responsible for providing technical and non-technical assistance to all end-users and IT infrastructure support. Duties and Responsibilities: Assist staff performing system back up and maintenance functions Assist network and hardware troubleshooting Assist in updating user and technical documentation Run calls to...

  • Construction Worker

    2 weeks ago

    Manila, National Capital Region, Philippines Business Trends Philippines Full time

    Job Title Construction WorkerWe are seeking a construction worker to play an essential role in various construction project.Contribute in development and maintenance of Infrastructures and buildings, responsibilities include performing physical labor operates and machinery. Key Responsibilities:Assist in various construction activities such as excavation...

  • Data Station Operator

    2 weeks ago

    Manila, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ Staffing Solutions is looking for a data station operator for Manila.Benefits Offered Fixed Monthly Salary Accrued Leave Benefits upon regularization w/ cash conversion program With government-mandated benefits With HMO upon regularization With compensation benefits for eligible employees (i.e., allowances) Provided with uniforms, free of chargeAbout...

  • Construction Worker

    3 weeks ago

    Manila, National Capital Region, Philippines Business Trends Philippines Full time

    Job Title Construction WorkerWe are seeking a construction worker to play an essential role in various construction project.Contribute in development and maintenance of Infrastructures and buildings, responsibilities include performing physical labor operates and machinery. Key Responsibilities:Assist in various construction activities such as excavation...

  • Messenger

    2 weeks ago

    Manila, National Capital Region, Philippines Megawide Construction Corporation Full time

    The Megawide Group has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets throughout the Philippines.We are a proud Quadruple A contractor in the Philippines, an exceptional innovator in Engineering, Procurement, and Construction (EPC), and...

  • Messenger

    2 weeks ago

    Manila, National Capital Region, Philippines Megawide Construction Corporation Full time

    The Megawide Group has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets throughout the Philippines.We are a proud Quadruple A contractor in the Philippines, an exceptional innovator in Engineering, Procurement, and Construction (EPC), and...

  • Quality Manager

    2 weeks ago

    Manila, National Capital Region, Philippines Megawide Full time

    Quality Assurance & Control (Construction) The Megawide Construction Corporation has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets throughout the Philippines.Megawide is a Quadruple A contractor in the Philippines, and is an innovator...

  • Cloud Operations Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines NICE Full time

    So, what's the role all about?As a Cloud Operations Engineer, you're the go-to person for keeping a specific software application or suite of apps running smoothly. You handle tasks on cloud platforms like AWS, Azure, and GCP. If issues arise, you step in to provide support, whether it's solving problems directly or helping other teams. You work closely with...

  • Governance, Risk, and Compliance

    2 weeks ago

    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    Governance, Risk, and Compliance (GRC) Director Security (Information & Communication Technology) Full time Add expected salary to your profile for insights Design and execute security solutions spanning across applications, technology systems, and other data and ensuring the compliance is aligned with industry standards and regulationsEnsure the security...

  • HR Manager

    2 weeks ago

    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    Consulting & Generalist HR (Human Resources & Recruitment) Full time Add expected salary to your profile for insights Develop and implement HR policies and procedures to foster a positive and productive work environment.Lead recruitment efforts to attract and retain top talent in the industry.Oversee employee relations activities and resolve conflicts in...

  • Accounting Lead

    2 weeks ago

    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    Full time Add expected salary to your profile for insights Job Description and Key Responsibilities:Lead our accounting department - Supervise and mentor a team of 10 accounting personnel to ensure accurate and timely financial reporting.Manage the day-to-day operations of the accounting department, including accounts payable, accounts receivable, payroll,...

  • Product Manager Broadcast

    2 weeks ago

    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    Product Management & Development (Marketing & Communications) Conduct market research and analysis to identify customer needs, market trends, and competitive landscape.Develop and maintain a product roadmap aligned with business goals and customer requirements.Collaborate with suppliers and manufacturers to source high-quality products at competitive...

  • Cloud Network Security Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines NICE Full time

    So, what's the role all about?The Cloud Network Security Engineer at Nice is responsible for managing and securing our cloud networks, both public and private. They assess new and existing technologies, collaborate with different teams, and ensure best practices are followed. They work extensively with AWS, Azure, GCP, and our private cloud systems.In...

  • Call Centre Setup Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Salesbox Full time

    Salesbox/Salesmrkt is seeking a skilled and experienced Call Center Setup Specialist to establish a new call center facility for our organization. If you have a proven track record of successfully setting up call centers, along with strong project management and technical skills, we want to hear from you. This role will involve designing, implementing, and...

  • Digital Marketing Manager

    2 weeks ago

    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    Digital & Search Marketing (Marketing & Communications) Full time Add expected salary to your profile for insights Populate our website with all the products that we carry and ensure accuracy in description, price and availability per location.Develop and execute comprehensive digital marketing campaigns to drive traffic, engagement, and sales through our...

  • finance operations sr/managers

    2 weeks ago

    Manila, National Capital Region, Philippines VCC Link, Inc. Full time

    We are looking for Finance/Accounting Managers to be part of the top BPOs/Global Shared Services in the Philippines.RTR Operations Sr/Manager-Must have at least 6-7 years handling the overall RTR operations in a Global Shared Services/BPO industry-Must have experience supporting global clients/entities-Must have experience in Automation/Digitization-Willing...

  • GL Accounting Supervisor

    2 weeks ago

    Manila, National Capital Region, Philippines Okta, Inc. Full time

    Okta is The World's Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.At Okta, we...