Pharmacy Operations Specialist

2 weeks ago


Angeles City, Central Luzon, Philippines Clark Outsourcing Full time
About the job Pharmacy Operations Specialist

Position Title: Pharmacy Operations Specialist

Salary: 25, ,000 PHP monthly

Reports To: Partner, Partner Advisor

Primary Relationship: Partner Team

Date: May 2024

Schedule: 8:00 PM - 5:00 AM PM PH Time

Responsibilities:

Process new and refill prescription medications accurately and efficiently using e-Prescribing software and other internal tools

Work closely with other internal and vendor partners to ensure proper and timely shipment of medication by reviewing and resolving any gating tasks

Review treatment plans to send prescriptions to pharmacies and ensure that prescribed therapy and care plan are appropriately communicated to patients

Attentively complete data entry including prescription authoring, lab order generation, and other internal tracking tasks

Investigate issues with prescriptions and lab orders to identify and resolve any errors or incomplete items

Support our Customer Service team by troubleshooting any requests pertaining to prescriptions

Communicate with physicians and third party vendors to resolve any issues or questions regarding patient treatment plans and requirements

Qualifications:

2-3 years experience in a healthcare operations role, preferably but not required to be in pharmacy or lab operations at a telemedicine startup; in lieu of experience, highly motivated college graduates with applicable majors (e.g. pharmacy, chemistry, biology, etc.) are also encouraged to apply

Experience with pharmacy and/or lab software applications and prescribing/ordering workflows is a major plus

Awareness and appreciation of regulatory and legal requirements that must be understood and maintained in the telemedicine environment

Technically savvy and able to learn new software applications quickly

Patient-centric you understand our patients and their needs and always prioritize patient safety and wellbeing

Ability to communicate professionally with other healthcare providers and vendors

Highly organized with a strong attention to detail

Enjoys structure and routine processes in daily work

Sound judgment to make appropriate decisions or escalate items outside your scope

Analytically minded problem solver

Ability to work in a fast-paced environment with a high degree of autonomy

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