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Pharmacy Operations Specialist
2 weeks ago
Position Title: Pharmacy Operations Specialist
Salary: 25, ,000 PHP monthly
Reports To: Partner, Partner Advisor
Primary Relationship: Partner Team
Date: May 2024
Schedule: 8:00 PM - 5:00 AM PM PH Time
Responsibilities:
Process new and refill prescription medications accurately and efficiently using e-Prescribing software and other internal tools
Work closely with other internal and vendor partners to ensure proper and timely shipment of medication by reviewing and resolving any gating tasks
Review treatment plans to send prescriptions to pharmacies and ensure that prescribed therapy and care plan are appropriately communicated to patients
Attentively complete data entry including prescription authoring, lab order generation, and other internal tracking tasks
Investigate issues with prescriptions and lab orders to identify and resolve any errors or incomplete items
Support our Customer Service team by troubleshooting any requests pertaining to prescriptions
Communicate with physicians and third party vendors to resolve any issues or questions regarding patient treatment plans and requirements
Qualifications:
2-3 years experience in a healthcare operations role, preferably but not required to be in pharmacy or lab operations at a telemedicine startup; in lieu of experience, highly motivated college graduates with applicable majors (e.g. pharmacy, chemistry, biology, etc.) are also encouraged to apply
Experience with pharmacy and/or lab software applications and prescribing/ordering workflows is a major plus
Awareness and appreciation of regulatory and legal requirements that must be understood and maintained in the telemedicine environment
Technically savvy and able to learn new software applications quickly
Patient-centric you understand our patients and their needs and always prioritize patient safety and wellbeing
Ability to communicate professionally with other healthcare providers and vendors
Highly organized with a strong attention to detail
Enjoys structure and routine processes in daily work
Sound judgment to make appropriate decisions or escalate items outside your scope
Analytically minded problem solver
Ability to work in a fast-paced environment with a high degree of autonomy
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