KNGS Operational Care Specialist
2 weeks ago
- You will maximize using Kuehne+Nagel core operating systems by using Air Logistics System.
- Monitor performance related to processes and collaborate with the Air Logistics Process Manager to lead and automate use related to processes.
- You will negotiate and maintain vendors and ensure their tariffs are uploaded into Air Log System.
- Increase carrier use by reviewing cargo flows and collaborating with partners to implement changes that benefit
Kuehne+Nagel and our customers. - Monitor vendor and carrier performance measures and communicate with all partners to improve performance.
- Collaborate with the Customer Care Location to ensure we achieve our customer service commitments, and collaborate with the Revenue Care Center to ensure all costs and exceptions are noted in real-time to ensure accurate invoicing and maximize gross profit.
- Communicate and provide updates to customers until final mile delivery is made.
- Monitor export and import shipments, escalate any discrepancies to the management team and prepare spot quotes for shipments.
- 2+ years of experience with import procedures.
- Basic knowledge of freight forwarding.
- Support both customers (indirectly) and company partners to ensure satisfaction and service excellence.
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KNGS Process Specialist
2 weeks ago
Cebu City, Central Visayas, Philippines Kuehne+Nagel Full timeJOB DESCRIPTIONEmbark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the...
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KNGS Customer Care Team Lead SA-CC
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GS QHSE Specialist
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