Assistant Vice President, Operations

2 weeks ago

Cebu City, Central Visayas, Philippines Synchrony Full time

Full time

Add expected salary to your profile for insights

What you'll accomplish as an AVP for Operations

This role will consist of oversight and decision responsibility for members of the team. Position is single point of accountability for specific client program(s). Responsible for decisions concerning operational strategies and tactics as well as decisions concerning investments in the program requested by the client or the management team. Builds and forms relationships with Client.

What you'll do

  • Maintain and grow revenue of existing Clients/Programs. Profitability of existing programs, including revenue, margins, billing performance, seat utilization and program turnover.
  • Conduct account reviews both internal and external
  • Translate company strategies into organizational initiatives/activities
  • Staff, motivate and develop management team.
  • Responsible for selecting, training, developing, and managing performance of direct reports in area of specialty; and mentoring, coordinating, planning, and providing direction for work group(s) in accordance with the organization's policies and applicable legal requirements.
  • Guide individuals toward goal achievement using negotiation, teamwork/collaboration, motivation and staff development skills including the ability to act as a role model within the organization
  • Uphold and adhere to the ISMS policies and guidelines. Ensure that all Information security policies and guidelines are enforced and implemented. Ensure that all direct reports uphold and adhere to these policies and guidelines. To report all violations and gaps observed and institute corrective actions accordingly.

Skills you'll need to succeed

  • Bachelor's degree in Management or a graduate of any 4 or 5-year course or equivalent 5 years relevant work experience in Operations Management in the Call Center or Financial Services Industry.
  • 5 years and above work experience in Operations Management in the Call Center or Financial Services Industry.

Skills you have that will delight us

  • Post Graduate Degree /MBA Degree
  • Excellent financial analysis and budgetary skills
  • Ability to modify and refine service plans and operational practices to meet changing customer requirements or process improvements
  • Ability to coach, develop action plans, which maximize performance, and provide effective feedback
  • People Management Skills and experience managing multiple portfolios and projects.
  • Excellent ability to demonstrate innovation and good judgment/problem solving skills when making decisions

At Synchrony financial, we offer expertise, partnership and innovation to help businesses and customers achieve their unique ambitions. With over 84 years of experience, we are a leader in financing major consumer purchases and elective healthcare and the largest provider of private label credit cards in the United States. We are pioneers in the future of financing, dedicated to improving the success of every business and the quality of every life we touch.

At Synchrony financial, we offer expertise, partnership and innovation to help businesses and customers achieve their unique ambitions. With over 84 years of experience, we are a leader in financing major consumer purchases and elective healthcare and the largest provider of private label credit cards in the United States. We are pioneers in the future of financing, dedicated to improving the success of every business and the quality of every life we touch.

Don't provide your bank or credit card details when applying for jobs.

What can I earn as an Assistant Vice President

#J-18808-Ljbffr

  • Assistant Vice President, Operations

    2 weeks ago

    Cebu City, Central Visayas, Philippines Nezda Global Full time

    Assistant Vice President of OperationsCebu City - Hybrid set upNightshift schedulePermanent / Direct Hire / Full TimeResponsibilitiesHe will be in charge of team members' decisions and provide monitoring. A position serves as a single point of contact for a certain customer program (s). accountable for making judgments about investments in the program that...

  • Vice President, Creative Director

    2 weeks ago

    Cebu City, Central Visayas, Philippines Publicis Groupe Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Publicis Groupe Vice President, Creative Director in Philadelphia , Pennsylvania Company DescriptionDigitas Health is theAgency of Now: the first global connected-health...

  • Vice President of Sales

    2 weeks ago

    Cebu City, Central Visayas, Philippines ARAMARK Full time

    ARAMARK Vice President of Sales Philadelphia , Pennsylvania Apply Now The Vice President of Sales will report directly to the President & CEO of Refreshments. The incumbent will be responsible for leading a team that develops and implements the Growth strategy focused on proactively sourcing and selling to local and key Business clients. The ideal candidate...

  • Vice President, Product Management

    2 weeks ago

    Cebu City, Central Visayas, Philippines Clarivate Analytics (US) LLC Full time

    Clarivate Analytics (US) LLC Vice President, Product Management Philadelphia , Pennsylvania Apply Now Reference #: Our Ebooks Central team is passionate about Higher Education, being innovative and leveraging generative AI. If this is your passion, we encourage you to consider our Vice President, Product Management opening. As the Vice President, Product...

  • Vice President Information Technology

    2 weeks ago

    Cebu City, Central Visayas, Philippines PCI Pharma Services Full time

    PCI Pharma Services Vice President Information Technology Philadelphia , Pennsylvania Apply Now Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.We are PCI.Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global...

  • Vice President, Business Intelligence

    2 weeks ago

    Cebu City, Central Visayas, Philippines Publicis Groupe Full time

    Publicis Groupe Vice President, Business Intelligence Philadelphia , Pennsylvania Apply Now PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the...

  • Vice President, AI Initiatives

    2 weeks ago

    Cebu City, Central Visayas, Philippines Audacy Full time

    Audacy Vice President, AI Initiatives Philadelphia , Pennsylvania Apply Now Artificial intelligence (AI) technologies are revolutionizing the media and entertainment industry, enabling companies to create personalized experiences, optimize content delivery, and gain insights from vast amounts of data. Through AI, these companies can stay competitive, engage...

  • Operations Vice President

    2 weeks ago

    Cebu City, Central Visayas, Philippines Ninja Van PH Full time

    Job Description :Take the opportunity to lead a team responsible for successfully transitioning clients from legacy platforms to our current systems.As a Product Delivery Manager of the Migration Team, you will be focused on leading a team of migration specialists who are responsible for transitioning clients from legacy to target platforms and/or devices,...

  • Senior Vice President, Fiduciary

    2 weeks ago

    Cebu City, Central Visayas, Philippines BNY Mellon Full time

    BNY Mellon Senior Vice President, Fiduciary Philadelphia , Pennsylvania Apply Now Reference #: 54969Bring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets,...

  • Executive Assistant to the President

    2 weeks ago

    Mandaue City, Central Visayas, Philippines First Standard Finance Corporation Full time

    Job details Here's how the job details align with yourprofile . Job type Full-time Shift and schedule 8 hour shift Location Full job descriptionJOB RESPONSIBILITIES:Assists the President with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; composing and preparing...

  • Process Excellence Senior Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines Wipro Full time

    47 Process Excellence Manager Trabaho sa Philippines Continuous Improvement, Senior Manager (Mid Shift)Process Excellence and Governance ManagerAssociate Manager - Business Excellence Continuous ImprovementOperational Excellence Accounting ManagerDelivery / Process Excellence - Associate ManagerDelivery / Process Excellence - Associate Manager -...

  • Executive Assistant

    2 weeks ago

    Cebu City, Central Visayas, Philippines Island Souvenirs, Inc. Full time

    PA, EA & Secretarial (Administration & Office Support) Full time Add expected salary to your profile for insights The Executive Assistant is responsible for providing executive and administrative support to the President/CEO. Duties include, but are not limited to, maintenance of calendars, attendance, and travel itineraries of the CEO; liaises in the...

  • Vice President for Academic Affairs

    2 weeks ago

    Cebu City, Central Visayas, Philippines University of Southern Philippines Foundation Full time

    Management - Universities (Education & Training) A holder of a doctorate degree in education from an accredited institution;With an academic rank of at least Associate Professor;With at least even (7) years of college teaching and five (5) years of administrative experience;Must have a proven track record as an administrator of a tertiary-level institution,...

  • BPO Operations Head

    2 weeks ago

    Iloilo City, Western Visayas, Philippines PM Consulting Full time

    Role Title: Head of BPO Operations (AVP level) (to supervise: Operations Sr Director and Operations Director)Line Manager: Senior Vice President of OperationsWork Set-up: HybridLocation: IloIlo (Open to candidates within the Visayas region)Salary budget: up to 350k (including guaranteed 13th and 14th month pay)Allowance: 15k--Key Qualifications:Must have...

  • Executive Assistant to the CEO

    2 weeks ago

    Cebu City, Central Visayas, Philippines Landtraders World Properties Corporation Full time

    Job Overview responsible for ensuring the efficiency and effectiveness of the President's Office. Reporting directly to the President, this position provides executive support in a one-on-one working relationship. Serves as the primary point of contact for internal and external constituencies on all matters pertaining to the Office of the President.l Act as...

  • Director of Research Integrity

    2 weeks ago

    Cebu City, Central Visayas, Philippines Temple University Full time

    Temple University Director of Research Integrity Philadelphia , Pennsylvania Apply Now Reference #: DescriptionGrade: T28The link below will give you information about the University's "T"salary structure.Learn more about the "T" salary structure.A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's...

  • ESG Specialist

    2 weeks ago

    Cebu City, Central Visayas, Philippines Carpenter Technology Corp., Full time

    Carpenter Technology Corp., ESG Specialist Philadelphia , Pennsylvania Apply Now Reference #: 24254Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Carpenter Technology's high-performance materials...

  • Head of Operations

    2 weeks ago

    Cebu City, Central Visayas, Philippines Jeco Development Corporation Full time

    The Head of Operations oversees and manages all aspects of hotel and resort operations, aiming to ensure that all departments function efficiently and effectively to provide exceptional guest services and meet business goals.Job Responsibilities:Supervise and oversee the daily activities of all hotel departments, including front office, housekeeping, food...

  • Sales Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Welding Industries of the Philippines Full time

    Responsible for organizing and executing sales and promotional programs of the company in his assigned area.Develops/opens and services customers.Conducts actual demonstrations how to use the product. Performs other duties that may be assigned by Assisatnt Sales and Marketing manager or Vice President.Assists in the delivery of stocks in coordination with...

  • Partner Driver

    2 weeks ago

    Cebu City, Central Visayas, Philippines Blurangetours Full time

    Welcome to our exciting opportunity for drivers who love adventure and providing exceptional service. As a distinguished Cebu tour operator and Philippine travel agency, we extend an invitation to join our network of partner drivers. This form serves as your gateway to becoming an integral part of our team, offering unforgettable journeys to travelers from...