BPO Operations Head

2 weeks ago


Iloilo City, Western Visayas, Philippines PM Consulting Full time
  • Role Title: Head of BPO Operations (AVP level) (to supervise: Operations Sr Director and Operations Director)
  • Line Manager: Senior Vice President of Operations
  • Work Set-up: Hybrid
  • Location: IloIlo (Open to candidates within the Visayas region)
  • Salary budget: up to 350k (including guaranteed 13th and 14th month pay)
  • Allowance: 15k

--

Key Qualifications:

  • Must have solid BPO operations experience with extensive healthcare background
  • Ideally min 10-12 yrs of BPO management exposure
  • Highly preferred – currently based in Iloilo, otherwise must be willing to relocate

Key Responsibilities:

  • Financial Management Function - P&L
  • Operations Management
  • Training, Process and Quality Management/Standards Compliance Function
  • Staff Development
  • Client Management

Job Type: Permanent

Pay: Php350, Php375,000.00 per month

Benefits:

  • Life insurance

Schedule:

  • Monday to Friday
  • Rotational shift

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