ServiceNow Solutions Consultant

2 weeks ago


Pasig, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time
About the job ServiceNow Solutions Consultant

We areseeking a ServiceNow Solution Consultant to play a critical part in pre-sales solution discovery, client solution delivery, and positioning our companyto deliver amazing business outcomes for our clients. As a Solution Consultant, you will be responsible for product demonstrations, consulting with clients to determine best-practice solutions, guiding clients through the implementation process, and providing product upgrade support. You will become a trusted advisor to your customers and provide feedback to marketing and product owners about enhancements that can address critical customer needs. We are seeking bold thinkers who want to be a part of our journey.

Responsibilities:

  • Provide customers with product & solution approaches during pre-sales discussions.
  • Have an in-depth understanding of our product(s) design and configuration.
  • Communicate and collaborate with customers and partners to understand their business needs and provide tailored solutions to meet their requirements.
  • Manage multiple client engagements simultaneously, maintaining a clear and accurate project timeline.
  • Contribute to the library of internal and customer-facing technical content (blog/webinars) and documentation.
  • Participate in sales calls, including delivering compelling online demos and responding to technical questions from prospects.
  • Partner with Product & Engineering teams to ensure a constant product feedback look and represent the Customer's Voice.
  • Attend tradeshows, events, and webinars to present our offerings.
  • Manage proof-of-concept environments for select prospects.

    Qualifications:
  • 4+ years of pre-sales solutions consulting or sales engineering experience with experience in Learning, HR, or Talent Management solutions preferred.
  • Proficiency in the ServiceNow platform or technical expertise in cloud software solutions. ServiceNow certifications are a plus.
  • General consulting experience including team facilitation, business case development, strong business analysis skills, process mapping and business process redesigning.
  • Strong problem-diagnosis and creative problem-solving skills.
  • Thrive in a fast-paced startup environment, learn rapidly and master diverse technologies and techniques.
  • Ability to work independently, remotely, and as part of a team.
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