Technical Support Team Captain

I had worked for another virtual assistant service before taking some time off. I thought it wasn't for me. This service was task-driven. You never worked with the same person twice. You just got project after project after project. I didn't find it rewarding for the customers or me because there wasn't a lot of quality control, and it was impersonal. I...

The Assistant Port Captain supports the Port Captain in managing the safe and economical cargo operation, vessel's cargo stability and navigation. The incumbent is responsible for monitoring the compliance of all vessels for the safe cargo operation, vessel stability, safe port entry and safe navigation including passage planning, and ensuring that the...

Overview of the roleWe are looking for a passionate fine dining captain waiter who will be responsible in supporting the Outlet Manager and Supervisor in providing excellent service to all the guests. A well-rounded individual who can work under pressure.Key accountabilitiesDoes cashiering of all kinds of payment methods accepted in the hotel, cash handling,...

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. The position will ensure systems and products are maintained, monitored and supported in line with business...

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide. The position will ensure systems and products are maintained, monitored and supported in line with business...

We are currently looking for a Technical Support Assistant to join our affiliated company, which focuses on Digital and Commercial Solutions.Job Summary: The Technical Support 1 is responsible for maintaining the company's assets deployed in various locations nationwide through on-site and remote implementations. They are expected to deliver concise reports...

Manager Technical SupportLocation: Taguig City, ManilaThe Manager Technical Support is responsible to manage a technical support team, work with an innovative suite of software products and provide world class support to businesses utilizing NICE inContact's software products as a means of intelligently communicating with their customers, vendors or...

The Technical Support Officer will be a pivotal member of our Support & Maintenance team, responsible for providing exceptional technical support to our clients. This role involves troubleshooting technical issues, ensuring timely resolutions, and maintaining high levels of customer satisfaction. The ideal candidate will have a strong technical background,...

The Technical Support Officer will be a pivotal member of our Support & Maintenance team, responsible for providing exceptional technical support to our clients. This role involves troubleshooting technical issues, ensuring timely resolutions, and maintaining high levels of customer satisfaction. The ideal candidate will have a strong technical background,...

Job Purpose:This role primarily provides L2 technical support to end user and store hardware/software to increase end user productivity, and to provide a great end user/customer experience.Responsibilities:Does incident resolution escalated by L1 technical support to ensure ticket SLA (Service Level Agreement) is met.Develop knowledge-based articles.Does...

The Technical Support Engineer is responsible for providing high-quality technical support to customers, ensuring an exceptional customer experience through expertise, empathy, and effective communication. This role involves problem identification, troubleshooting, and resolving complex technical issues, adhering to Broadcom's standards and processes.Key...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are recruiting for a Technical Support Analyst who will be part of our Global Technical Support team based in Manila. This team is...

As a Technical Support Specialist, you will be responsible for reading through submitted or escalated customer tickets that contain "how-to" questions about our product's more technical features, or concerns that the platform might not be correctly performing.It will be your job to understand the user's workflow, compile ample amounts of information, test...

We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

So, what's the role all about?The Manager of Technical Support oversees a team responsible for delivering top-notch support for businesses using NICE software products worldwide. This role involves managing a team that provides advanced technical assistance for custom applications to end-users. Ensuring service level agreements are met and maintaining...

Technical Support (Senior Executive, eCommerce Solution Specialist) Developers/Programmers (Information & Communication Technology) Philippines, Manila | Full Time | Operations2C2P is looking for a Senior Executive, eCommerce Solution Specialist to join its growing team in the Philippines. If you have the right skills, qualifications & experience and are...

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, Partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.The ideal candidate thrives in an innovative, fast-paced...

Responsibilities:Answer technical support requests via email, chat, and phone;Help guide customers through the setup process;Collaborate with our engineering team to solve more complex issues;Identify, document, and follow up with engineers on product bugs and features;Update knowledge base and troubleshooting documentation for internal and customer use;Act...

We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

Company Overview:Founded in October 2019, EmpowerU, Inc. has rapidly evolved from its origins within a leading global brand's tele-service support group to become a standalone entity renowned for its exceptional service delivery. Our organization is driven by a culture that emphasizes resilience, excellence, and a strong sense of community. We prioritize the...