Email Technology Lead- Hybrid

2 weeks ago


Manila, National Capital Region, Philippines WeSource Management Consultancy Firm Full time
We are looking for an Email Technology Lead for our client located in BGC

Salary: Up to 162K
Schedule: Mid/ Night Shift
Set-up: Hybrid

Key Responsibilities
  • Lead the technical architecture, design, and roadmap for email systems
  • Identify, document, publish and uphold standards, policies, procedures, and inventories
  • Champion email services and solutions with business and IT stakeholders
  • Work closely with internal teams in delivering email projects and tasks
  • Solicit feedback from stakeholders and measure effectiveness and promote continuous improvement.
  • Provide L3 technical support as needed
  • Assist in mentoring team members in resolving technical issues and developing technical skills.
  • Assist in developing internal knowledge base and training materials
  • Follow Microsoft Roadmap to support evergreen change and ensure service stability
  • Perform other duties as assigned
Qualifications:

- Advanced technical knowledge of Exchange Online, on-premises Exchange, and hybrid environments along with email client technologies such as Outlook and OWA
- Knowledge and experience working with Microsoft Azure services including Azure Active Directory, Azure Active Directory Connect, Azure Automation
- Strong experience in requirements gathering, design and development of email solutions
- Knowledge of data classification, retention, data loss protection, and information rights management
- Expert knowledge of Powershell for management of M365 services
- Experience with patch and configuration management
- Experience with configuration of Exchange policies, SMTP relay, and mail routing
- Strong written and oral communication with the ability to provide training and present technical change to end users
- Working knowledge of email security solutions
- Strong troubleshooting skills with the ability to provide root cause analysis and recommend effective solutions
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