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Entry Level for Banking
2 weeks ago
KEY AREAS OF RESPONSIBILITYAssist customers by providing assistance through comparison services for optimized insurance product choicesDeliver complete customer satisfaction through high standards of interaction and service deliveryEducate customers by walking them through the qualifying criteria in order to assess suitability of the productVerifying customer details through phone interaction and ensuring that all needed data files are kept updatedProvide business value through consistent delivery on sales targets and by maximizing opportunities of repeat businessDisplay initiative for general business improvement by providing candid, objective, and respectfully feedback to peers, managers and organizational leadersKPIS - standard performance targets for call centers such as but not limited to sales targets, referral generation, productivity per advisor, schedule adherence etc.
Competencies & Requirementsat least 6 months experience in outbound accountsExperience in a similar roles for outbound telesales accountsProfessional communication skills and customer service driven salesmanshipAbility to communicate service or product terms at different levels of understanding for a varied audienceA problem solver and a results driven work ethicDriven by an innovative and continuous learning perspectiveJob Type:Full-timeSalary: Php15, Php18,000.00 per monthSchedule:DayshiftExperience:Customer representative: 1 year (Required)outbound telesales accounts: 1 year (Required)
Language:
English (Required)
Ability to Commute:
Makati City (Required)
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