2022 Platform Policy Management Specialist

2 weeks ago

Manila, National Capital Region, Philippines Shopee Philippines Full time
2022 Platform Policy Management Specialist

Opportunity Expired

Shopee is hiring for the role of Platform Policy Management Specialist.

  • Review Listings & Content (LCM) policies within distinct categories and markets.
  • Assist in the development of policies by liaising with key stakeholders such as Legal, Corporate Affairs, Trade Compliance, Seller Operations, Logistics, and Business Development Teams
  • Coordinates with Regional Policy teams for changes in LCM policies and processes
  • Maintain database and references of LCM policies both internal (agents) & external (seller) references
  • Guarantee all LCM policies are properly cascaded within proper channels in a timely, and clear manner.
  • Provide analysis on standard LCM policies and processes, and measure impacts from proposed changes.
  • Prepare report for Customer Service Concerns Metrics related to Listing & Content
  • Conduct root cause analysis of Customer Service Concerns
Requirements
  • Bachelor's degree in Industrial Engineering, Management Engineering, or any relevant fields. Fresh graduates are welcome to apply.
  • Strong communication skills and ability to influence stakeholders in a fast-paced and multi-cultural environment.
  • Ability to manage various projects at the same timeline, reviewing and presenting results.
  • Problem-solver, team player and customer-centric.
  • Advanced English level to work with local and overseas teams.
Hiring criteria

You should have or be completing the following to apply for this opportunity.

Entry PathwayDegree or Certificate

Minimum Level of Study

Bachelor or higher

Study Field

B

Work rights

The opportunity is available to applicants in any of the following categories.

country

eligibility

Philippines

Philippine Temporary Work Visa

Philippine Permanent Resident

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  • Graduate stories
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Start Date

ASAP

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