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Business Process Associate-1
2 weeks ago
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you.
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering our employees with the resources they need to succeed and for the future of our business, which is why we need you
What motivates you?You obsess about customers, listen, engage and act for their benefit
You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
You thrive in teams, and enjoy getting things done together
You take ownership and build solutions, focusing on what matters
You do what is right, work with integrity and speak up
You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with:Bachelor's Degree (4 year program)
Above average written and verbal communication skills. Ability to converse effectively using English language
Ability to compose a grammatically correct, clear and concise email
Ability to clearly understand and act efficiently on the presented task
Excellent analytical, problem-solving, and research skills
HYBRID Work Arrangement – amenability and readiness to work onsite and from home anytime (dependent on business needs AND/OR current external environment/situation).
On the job you will:Handle ownership change requests such as address change, beneficiary change, and name change
Responsible for processing collateral assignment and collateral release
Apply premium payments / deposits to policies
Facilitate changes in payment mode, banking details, and pre-authorized checking
Process wires and write-offs
In charge of responding to general billing and PAC inquiries
Process disbursements transactions such as surrender, withdrawal, and loans
In charge of attending to general disbursements inquiries and provisioning of disbursement quotes and outputs
Work rightsThe opportunity is available to applicants in any of the following categories.
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