Operations Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Upcap Full time
Operations Specialist (Claims Section) (Rolling Intake)

What are you waiting for? Join us now and experience why we were recognized by Forbes as the best Bank employer in the Philippines.

15 Months Guaranteed Pay and a performance incentive bonus, Hybrid (upon permanency)

Start Date

Ongoing

Applications Open

29 May 2024

Applications Close

29 Aug 2024

Accepting International Applications

No

Qualifications Accepted

B

Accounting

Commerce

Finance

Business

Business Administration

International Business

Management

Project Management

Event Management

Business Information Systems

Economics

Human Resources

Hospitality Management

Tourism

Marketing & Advertising

Public Relations

Transport, Logistics & Procurement

C

Communication

Fashion Design

Film & TV

Fine Arts

Graphic Design & Visual Arts

Creative Writing

Journalism

Music

Performing Arts

Photography

Creative Arts (all other)

Animation, Visual Effects & Post Production

E

Air Traffic Control

Aircraft Maintenance Engineering

Aircraft Operation & Aviation

Chemical Engineering

Civil Engineering & Construction

Communications Engineering

Electrical & Electronic Engineering

Environmental Engineering

Fire & Safety Engineering

Geomatic Engineering

Manufacturing Engineering

Mathematics & Statistics

Mechanical Engineering

Renewable Energy Engineering

Robotics & Mechatronics Engineering

Engineering & Mathematics (all other)

Geotechnical Engineering

Biomedical Engineering

F

Food and Beverage Service

Butchery

Baking and Pastry-making

Cookery

Food Hygiene

Food & Hospitality (all other)

Beauty Therapy

Personal Services (all other)

G

G General Skills & Pathways

H

Geography

Classics

Criminology

International Development

Peace & Conflict

Refugees & Forced Migration

Archaeology

History

International Studies

Modern Languages

Literature

Translating & Interpreting

Philosophy

Political Science

Public Administration

Theology & Comparative Religion

Humanities (all other)

Social Science (all other)

Liberal Arts

I

Bioinformatics

Computer Graphics & Animation

Computer Science (all other)

Computer Systems and Networks

Cyber Security

Data Science

Programming & Software Engineering

Video Game Development

Design & User Experience

L

Justice & Law Enforcement

Commercial Law

Constitutional Law

Criminal Law

Family Law

International Law

Tax Law

Legal Studies

M

Audiology

Biomedical Science

Chiropractic & Osteopathy

Exercise & Sports Science

Health Administration

General Practice

Medical Administration

Obstetrics & Gynaecology

Occupational & Environmental Medicine

Ophthalmology

Paediatrics & Child Health

Palliative Medicine

Pathology

Public Health Medicine

Radiation Oncology

Radiology

Surgery

Naturopathy, Acupuncture & Complementary Medicine

As an Operations Specialist, you are expected to be adept at navigating the intricacies of insurance processes, effectively manage and coordinate all aspects of insurance claims. Proficient in liaising with clients and insurance providers, ensure accurate documentation, timely submissions, and swift resolution of claims. Logging and monitoring of Operational Risk Management Incident Reporting and identifying, assessing Risk and Control Self-Assessment (RCSA). Ensures monthly BSL report submission for claims promptly, reflecting a dedication to meeting deadlines and maintaining efficient reporting practices. Guarantee compliance and provide comprehensive support to streamline insurance-related procedures within the organization.

How you'll contribute

  • Delivers transparent, respectful, and clear communication, facilitating understanding and retention of information among the audience
  • Structures ideas coherently, ensuring a clear and logical flow that facilitates easy comprehension of the clients
  • Accomplishes tasks promptly and accurately, maintaining a track record of on-time and precise task delivery
  • Employs checklists, schedules, and calendars to meticulously attend to small details, ensuring a systematic approach to task management and oversight prevention
  • Exemplifies a commitment to thorough and accurate task completion, consistently delivering work with precision

What we're looking for

  • Bachelor's degree in Finance/Accounting/Banking or other related fields
  • With effective communication skills
  • With knowledge on insurance products and claim processes, policy interpretation and data analysis.
  • Effective negotiations skills, problem-solving, customer service, adaptability, and familiarity with relevant software and systems.
  • Exhibits strong interpersonal skills, fostering clear communication with both internal teams and external parties; displays a keen eye for details in all aspects of the role.

About Security Bank

Security Bank is one of the Philippines' best capitalized private domestic universal banks. Established in 1951 and publicly listed with the Philippine Stock Exchange (PSE:SECB) in 1995, our major businesses cover retail, corporate, commercial, and business (MSME) banking.

We're recognized as an Employer of Choice in Philippine banking by various award-giving bodies for our values-based culture, industry-leading engagement and benefits, and commitment to work-life balance.

Most recently, we ranked as the #2 best employer in the Philippines and #54 globally on the prestigious Forbes' World's Best Employers 2023 list.

At Security Bank, our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): "YOU matter."

Start your BetterBanking career with us today.

You should have or be completing the following to apply for this opportunity.

Entry PathwayDegree or Certificate

Minimum Level of Study

Bachelor or higher

From an Institution in

  • Philippines
Study Field

B

Accounting

Commerce

Finance

Business

Business Administration

Business Information Systems

Event Management

International Business

Management

Economics

Human Resources

Hospitality Management

Tourism

C

Animation, Visual Effects & Post Production

Communication

Creative Arts (all other)

Fashion Design

Film & TV

Fine Arts

E

Air Traffic Control

Aircraft Maintenance Engineering

Aircraft Operation & Aviation

Biomedical Engineering

Chemical Engineering

Civil Engineering & Construction

Communications Engineering

F

Baking and Pastry-making

Butchery

Cookery

Food & Hospitality (all other)

Food and Beverage Service

Food Hygiene

Beauty Therapy

Personal Services (all other)

G

G General Skills & Pathways

H

Geography

Archaeology

History

Classics

Criminology

International Development

Peace & Conflict

Refugees & Forced Migration

Humanities (all other)

Work rights

The opportunity is available to applicants in any of the following categories.

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