Customer Experience Associate 1

3 weeks ago

Pasig, National Capital Region, Philippines Polytechnic University of the Philippines Full time

Ensures timely collection of payments from buyers

Duties and Responsibilities:

Handle and address clients' inquiries, requests, complaints and other after-sales communication initiated by clients

-Ensure customer service, proper client interaction and use of the system.

-Monitoring average turnaround time and overall team volume, analyzing and recommending improvements to better customer service

-Checking team to client interactions regularly to ensure quality of communications

-Monitoring and analyzing customer responses to gain new perspectives on improving customer interaction

-Creating summary reports for management as necessitated

-Resolving escalated customer issues, identifying departments to collaborate with for quick resolution

-Handle turnover of units to the clients

Qualifications:

-Graduate of any 4-year course, preferably in communications or business management

With at least 1 year working experience as Customer Experience Asst. from real estate industry

-Proficient knowledge of customer service, preferably in the finance or real estate industry

-Outstanding communication skills, both written and verbal.

Requirements:

Skills:
(Not indicated)

Interested to apply? Send your application letter and CV to:

Names and logos are either trademarks or registeredtrademarks of their respective companies.

The PUP JobPOST is provided free of charge to PUPstudent and alumni job seekers. All hiring andcompensation for work performed by student employees ishandled directly between the student and the employer.The Career Development and Placement Office (CDPO) doesnot perform background checks on students applying forjobs, nor on employers posting job opportunities.Employers and students are encouraged to requestreference information from each other as needed toestablish qualifications, credentials and overall fitbetween the employer and the student applicant.

All job listings are posted at the discretion of theCDPO. We will not post jobs that appear to discriminateagainst applicants on the basis of race, color,religion, creed, age, national origin, veteran status,sexual orientation, disability, or gender. The CDPO alsoreserves the right to refuse to post jobs that do notsupport the interests of the University. The CDPO makesno particular recommendations regarding employers. Wemake no representations or guarantees about positionsposted by this office. We are not responsible forsafety, wages, working conditions, or any other aspectof off-campus employment.

Job listings are checked for their validity andaccuracy. However, given that situations change rapidlyin the marketplace, we do not and cannot guarantee thatopenings listed through PUP JobPOST will still exist, asposted, at the time of inquiry. CDPO makes norepresentation or guarantee about positions listed andis not responsible for safety, wages, working conditionsor other aspects of employment. It is each individual'sresponsibility to thoroughly research the integrity ofeach organization to which he or she is applying. Thestudent should take all care and use common sense andcaution when applying for or accepting any position

Students are urged to perform due diligence inresearching employers when applying for or acceptingprivate, off-campus employment. CDPO staff members areavailable for consultation on how to researchprospective employers.

For additional information regarding this disclaimer,contact the CDPO at or to 45 local 340.

  • Data analyst [1]
    COMPOSITE WING SAVINGS AND LOAN ASSOCIATION, INC. (Posted: 04/26/2024)

All content is in the public domain unless otherwise stated.

About GOVPH

Learn more about the Philippine government, its structure, how government works and the people behind it.

#J-18808-Ljbffr

  • Customer Intelligence and Insight Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines COL Financial Group Full time

    Customer Intelligence and Insight Associate Responsibilities:Understands and provides insights on the needs, behaviors, and extensive customer datasets and customer feedback data, with the purpose of improving overall customer experience, drive customer loyalty, and help drive business strategiesGathers and analyzes customer data and translates them into...

  • Helpdesk Tier 1

    3 weeks ago

    Pasig, National Capital Region, Philippines RealPage Philippines Full time

    SUMMARYThe Technical Support Specialist is a pivotal member of our Helpdesk Tier 1 support team, providing frontline technical assistance to end-users across the organization. This role is responsible for resolving basic hardware, software, and network issues, ensuring exceptional customer service and timely problem resolution.PRIMARY RESPONSIBILITIESProvide...

  • 2022 Customer Service Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines One Point Contact Full time

    2022 Customer Service Associate (Start ASAP) Pasig, Opportunity Expired Be a customer service associate. Perform a variety of support tasks to provide excellent service while also developing transferable skills. Dispatches/assigned Field Engineers to a client callMonitors email inquiries, concerns and or feedback Create incident ticketsPrepares and...

  • Healthcare Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Full time

    Healthcare AssociateThe successful hire is responsible for the following tasks: Answering inbound calls; taking detailed information and relaying messages to doctors, physicians, or medical staff members. Calls may come from patients or medical facilities. Answer the caller's questions ranging from asking about office hours to requesting copies of medical...

  • Customer Service Representative for our Tier 1 Travel Account

    2 weeks ago

    Pasig, National Capital Region, Philippines Neksjob Philippines Full time

    Position Overview:As a Customer Service Representative for our Tier 1 Travel Account, you will play a vital role in assisting customers with their travel-related inquiries, reservations, and support needs. Your primary responsibility will be to ensure a seamless and positive travel experience for our valued customers.Ideal candidates for the role: Has at...

  • Sales Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines Cagayan State University Full time

    We're now looking for a SALES ASSOCIATE for HIGH SALES COMMISSIONS Commission pay, Paid training, 13th month salaryAs a Sales Associate, you will be responsible for providing exceptional customer service and driving sales.Qualifications:No experience needed, but retail sales experience is a plusSales-driven and goal-orientedPleasant personality with a...

  • Sales Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Omnibus sistemas inc Full time

    Location✓Sm Megamall✓ Ayala Mall the 30thJob Qualifications:✓ Has Senior High School Diploma or at least college level✓ With pleasing personality ✓ Sales experience is an advantage✓ With good communication skills Duties & Responsibilities:✓ Ensure high levels of customer satisfaction through excellent sales service✓ Assess customers' needs...

  • Healthcare Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Full time

    Healthcare Associate The successful hire is responsible for the following tasks: Answering inbound calls; taking detailed information and relaying messages to doctors, physicians, or medical staff members. Calls may come from patients or medical facilities. Answer the caller's questions ranging from asking about office hours to requesting copies of medical...

  • Associate CSSC Application Engineer CBS

    3 weeks ago

    Pasig, National Capital Region, Philippines GRUNDFOS Full time

    Associate CSSC Application Engineer CBSAs an Associate CSSC Application Engineer CBS, you will contribute to a thriving Customer Sales and Support Center Back Office team by providing timely and effective technical advice to incoming inquiries. You will also provide support by delivering world-class Customer Service by applying established procedures and...

  • Sales Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines Best Resources PH Full time

    Job Title: Sales AssociateLocation: Makati City, Quezon city, Pasig City, Manila CityJob Summary:The Sales Associate is responsible for delivering outstanding customer service, meeting sales goals, and ensuring a pleasant shopping experience for customers. The role involves assisting customers with product selection, maintaining a well-organized store, and...

  • Customer Experience Specialist

    3 weeks ago

    Pasig, National Capital Region, Philippines PSB Technology Services Inc. Full time

    Full time Add expected salary to your profile for insights Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands...

  • Marketing Operations Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time

    Role: Marketing Operations AssociateWork setup: Hybrid (RTO 1 or 2x in a week)Shift: 8PM to 5AM (PH Time)Work location: Ortigas, PasigResponsibilities:Provide tactical operational support and execution across a variety of marketing tools, systems, and processes such as website CMS, Marketing Automation, CRM databases, and Analytics & Reporting tools. Assist...

  • Associate, Customer Service Admin Support

    3 weeks ago

    Pasig, National Capital Region, Philippines RCBC Bankard Services Corporation Full time

    Associate, Customer Service Admin SupportResponsible for fulfilling any administration tasks given by the Division Heads and Customer Service Group Head.Provides support to the Call Center Division by monitoring and tracking performance of the call center agents.Is in charge of maintaining the Call Center Operations Manual, SMS tracker and all the Marketing...

  • Sales Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    SALES ASSOCIATEWORK SET UP:HYBRID (3 days ONSITE, 2 days WFH) - equipment providedLOCATION:Ortigas, PasigCONTRACT DURACTION:Initially 3 months, with high chance of extension, regularization, absorptionSALARY OFFER:Php 21,000 - Php 25,000START DATE:December 18, 2023 (tentative)We're looking for a Sales Associate who will build customer relationships with...

  • Marketing Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines Agribusiness Rural Bank Inc. Full time

    Essential Functions of Marketing Associate 1. Supports the Marketing Head in rolling out successful online sales campaign and partnerships 2. Overseeing and developing of marketing campaigns. 3. Conducts research and analyzes data to identify and define audiences. 4. Devising and presenting ideas and strategies including promotional activities to...

  • Marketing Operations Associate

    3 weeks ago

    Pasig, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time

    Role: Marketing Operations AssociateWork setup: Hybrid (RTO 1 or 2x in a week)Shift: 8PM to 5AM (PH Time)Work location: Ortigas, PasigResponsibilities:Provide tactical operational support and execution across a variety of marketing tools, systems, and processes such as website CMS, Marketing Automation, CRM databases, and Analytics & Reporting tools.Assist...

  • Travel Tier 1

    3 weeks ago

    Pasig, National Capital Region, Philippines Aspire Global Solutions Full time

    Are you passionate about delivering exceptional customer service? We're looking for an energetic person to join our team. The position is for a Customer Service Representative in Pasig Silvercity. This opportunity is perfect for you if you thrive on providing top-notch service. You also get excited about making a positive impactYour Key...

  • Travel Tier 1

    3 weeks ago

    Pasig, National Capital Region, Philippines Metacom Full time

    Are you passionate about delivering exceptional customer service? We're looking for an energetic person to join our team. The position is for a Customer Service Representative in Pasig - Silvercity. This opportunity is perfect for you if you thrive on providing top-notch service. You also get excited about making a positive impactYour Key...

  • Travel Tier 1

    3 weeks ago

    Pasig, National Capital Region, Philippines Aspire Global Solutions Full time

    Are you passionate about delivering exceptional customer service? We're looking for an energetic person to join our team. The position is for a Customer Service Representative in Pasig - Silvercity. This opportunity is perfect for you if you thrive on providing top-notch service. You also get excited about making a positive impactYour Key...

  • digital marketing technical associate 1

    3 weeks ago

    Pasig, National Capital Region, Philippines Polytechnic University of the Philippines Full time

    To provide technical expertise in efficiently managing LMFE requirements as implemented in all relevant digital channels to generate the necessary impact and awareness for LMFE brands inducing preference.To provide creative expertise in developing relevant and cut-through executions that will grab immediate attention and induce purchase of LMFE...