VP Customer service Operations

Genpact National Capital Region, Philippines With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the...

VP, Head of Agency Strategy & Administration VP, Head of Agency Strategy & Administration FWD Group Management Holdings Limited Manila, Philippines VP, Head of Agency Strategy & Administration FWD Group Management Holdings Limited Manila, Philippines Posted 3 days ago Permanent Competitive VP, Head of Agency Strategy & Administration About FWD Life...

The VP for Delivery is responsible for ensuring that the group – a particular segment of Tech's Business Unit is meeting goals that contribute to the overall success of a company. Ensures that operations run smoothly and that people are productive. Designs policies, oversees customer service, and implements technology solutions . Leads and is...

Management - Internal (Human Resources & Recruitment) Full time Add expected salary to your profile for insights Lhoopa, Inc. is looking for a VP of People to join our teamOur VP of HR & Admin needs to have passion for performance and people growth as this role will navigate complex issues of a high-growth start-up, and champion results-oriented approach...

Genpact National Capital Region, Philippines Description - ExternalGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose –...

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create...

Customer Service RepresentiveHS grad(old curriculum)SHS grad(K-12)College grad/undergradwith or without Call center experienceSites offer:QC, Vertis NorthEDSA Greenfield, TeleperformancePasay, MOA Maax Bldg.Pasig, ROCKWELLPasig, SILVER CITYCebu, Insular Bldg. AyalaCebu, I.T park lahug apasCagayan de Oro, TeleperformanceDavao, TeleperformancePaid trainingFree...

QualificationsAt least five years of supervisory/managerial experience working in Clinical services, such as Clinical Authorization, Utilization Management/Review, and Clinical Denials & Appeals.Prior experience Management experience with Clinical Documentation Integrity (CDI) a strong advantage but not required.Preferably a PHRN/USRN or MD.Primary Job...

This full-time position is accountable for owning the assigned business portfolio from Service delivery, People management, financial metrics and supporting larger Business unit goals.Manage a team of management resources and drive overall performance for his/her team. Responsible for supervisory support through Leading, monitoring and delivering results as...

POSITION:CSR (VOICE)EDUCATIONAL ATTAINMENT:4 year course graduates with or without BPO experienceWORK EXPERIENCE:Completed 2 years in College with 6months customer service related / 1 year solid BPO experience.SALARY PACKAGE:Upon hire:18k basic pay + 1k flex fund allowanceOther benefits:-20% Night differentialHMO coverage for employee upon Day 1 and HMO...

Role Title: Vice President - Human Resource (Philippine Operations)Line Manager: SVP for Global Human ResourceSalary budget: 450k -550k (plus Night differential)HMO & Group life Insurance on Day 01--You will lead, direct, oversee, and manage the Person Office practice for the company's Philippines region. The Philippines territory includes Manila, Cebu, and...

Job Description: We are currently seeking a proactive and dynamic Customer Service Representative for our Trade Sales Section. This role involves actively managing and coordinating order fulfillment processes to ensure seamless operations and excellent customer satisfaction. Key Responsibilities: Process Transfer Orders: Coordinate with branch office...

We are hiring for our client Indias most recommended IT company for software product development, mobile app development and independent software testing services which headquarter in Noida, India. They are dedicated to empowering businesses worldwide by providing end-to-end capabilities from product ideation to completion. Our experienced IT experts provide...

VP of Human Resources (BPO/Shared Service) Management - Internal (Human Resources & Recruitment) A Senior Manager or Director level role in a multinational company, preferably with experience in the Business Process Outsourcing (BPO) industry. Ideal candidate for this role should possess strong analytical skills, deep knowledge of labor laws, excellent...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone. Create, manage, and drive closure on service requests. Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal...

Market Planning and Operations Specialist (Project Based)JOB LOCATION: Unilever RFM Ice Cream – Manggahan, PasigROLE TYPE: Project-based until December 31, 2025BACKGROUND AND PURPOSE OF ROLE: This role is responsible for managing and delivering the forecasted sales growth of the assigned category or business unit through control towering end-to-end sales...

PURPOSE OF POSITION• The Operations Manager will oversee all operations, ensuring effective and successful management of labor, productivity, and quality control.• This role is pivotal in enhancing operational procedures, systems, and principles in areas such as information flow, business processes, and management reporting.• The manager will also...

Responsibilities:ORDER TO CASH:Performs primary invoicing functions, including debit and credit memosResponsible for liquidation and countering of consignment sales, printing of invoices for transmittal to retailers.Return plant key user as POC responsible for creation of sales order to RP.Performs validation of all purchase orders to ensure accuracy and...