Urgent Hiring Senior Regulatory Compliance Manager

2 weeks ago


Pasig, National Capital Region, Philippines Foundever Full time
Urgent Hiring Senior Regulatory Compliance Manager (BPO)

Full time

Add expected salary to your profile for insights

Summary of Primary Job Responsibilities:

The Sr. Compliance Manager must have a strong background in compliance and regulatory strategies to ensure contractual obligations are met for each respective campaign. The ability to implement and monitor the compliance program based on different standards such as security, quality, risk management, regulatory and client contractual requirement is fundamental to the role. Partnering and working with different levels of the operations team and support groups is vital to strengthen the program, to ensure that accountability is across the board.

Baseline Qualifications:


• 3+ years' experience working in BPO or related industry.


• 2+ years' experience in the leadership role.


• Experience managing a team, setting clear expectations, and measuring outcomes.


• Experience partnering with operations and support teams to inform and guide the direction of compliance needs for operations and sales groups.


• Experience developing and creating processes and procedures.

Key Responsibilities:


• Establish, implement, and maintain processes that assure compliance with all applicable requirements and laws.


• Partner with departments and develop solutions that suit the company and client needs.


• Keep up to date with compliance requirements and ensure departments and senior stake holders within the company understand their responsibilities.


• Perform internal reviews, audits and tests to ensure continuous compliance.


• Develop frameworks and governance structures that respond to the needs of the company and the client.


• Coordinate with the legal department and clients in understanding client compliance requirements.


• Implement changes based on client compliance requirements.


• Ensure internal reporting is performed and maintained according to any requirements that apply to the company.


• Review and improve compliance procedures and processes for relevant departments.


• Coordinate with global compliance function to ensure policies and processes are implemented and performed accordingly.


• Facilitate, coordinate, and assist in client led audits and aid in the preparation for client led audits.


• Coordinate any other compliance functions and delegate responsibilities.


• Lead, train, and improve the skills of direct reports.


• Manage ad-hoc tasks as needed by the leadership team

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Regulatory Compliance Manager?

How many years' experience do you have as a compliance manager?

How many years' experience do you have with change management?

How many years' experience do you have in the BPO industry?

How many years of people management experience do you have?

Sitel Group and SYKES are now Foundever.

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Mission: At Foundever, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed.

Sitel Group and SYKES are now Foundever.

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Mission: At Foundever, we make things simple.

Put simply, our mission is to be the solutions and the team behind the best experiences for the world's leading brands. Wherever and whenever needed.

Don't provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr

  • Pasig, National Capital Region, Philippines Foundever Full time

    Senior Manager - Compliance and ControlsSenior Counsel and Compliance Officer, PhilippinesBusiness and Sustainability Compliance SpecialistGovernance Risk and Compliance Specialist Clark Freeport and Special Economic Zone Maging maagang aplikante 1 linggo nakalipas Team Lead - AML Compliance and Transaction MonitoringManager, Regulatory Compliance &...


  • Pasig, National Capital Region, Philippines Fintech News Full time

    Develops the bank IT Compliance Review ProgramProvides support to internal stakeholders on Information Technology (IT) and Information Security (IS) compliance-related queries in the development and operationalization of banking-related activities, products, and servicesInterprets, assesses and provides guidance to relevant business units on new regulatory...

  • Compliance Manager

    2 weeks ago


    Pasig, National Capital Region, Philippines John Clements Recruitment Inc. Full time

    Reason for hiring:We are looking for knowledgeable personnel to strengthen our legal/compliance structure to expand the business.Description:Ensures the company's compliance with the applicable Philippine regulatory compliance matters.Maintains good public relations with various entities such as the Philippine Finance Association, AMLC, and other regulatory...


  • Pasig, National Capital Region, Philippines Visaya Knowledge Process Outsourcing Corp Full time

    Position Overview:The Compliance and Risk Assistant Manager will play a critical role in ensuring that our company adheres to regulatory requirements, internal policies, and best practices related to compliance and risk management. Reporting to the Compliance and Risk Manager, the Assistant Manager will support various compliance and risk functions to...

  • compliance manager

    2 weeks ago


    Pasig, National Capital Region, Philippines careerjump Full time

    ØBachelor's Degree in Management, Business Administration, Finance or its related course.ØMaster's unit will be an advantage.ØMinimum of 3 – 5 years of direct regulatory compliance experience required.Ø At least 10 years experience in AccountingØ Experience in Internal Audit is a MUSTØWorking knowledge of the various laws and...

  • Compliance Officer

    2 weeks ago


    Pasig, National Capital Region, Philippines Traxion Tech Inc. Full time

    Reporting directly to the CEO, the Compliance Officer must ensure that the organization's corporate processes and procedures adhere to its internal standards and government laws and regulations.Manages day to day compliance affairs of Traxion Pay Inc. and Traxion group of companies and serves as a Compliance Officer for the Bangko Sentral ng Pilipinas (BSP)...


  • Pasig, National Capital Region, Philippines Megawide Full time

    Regulatory Compliance Assistant - Subway Administrative Assistants (Administration & Office Support) Full time Add expected salary to your profile for insights The Megawide Group has a vision of a First-World Philippines. This vision united all its businesses, driven by a mission to deliver engineering excellence and innovation in its diverse assets...

  • Compliance Manager

    2 weeks ago


    Pasig, National Capital Region, Philippines John Clements Recruitment Inc. Full time

    Position: Compliance Officer at [Company Name] We are searching for knowledgeable individuals to enhance our legal and compliance framework to drive the company's growth. Job Overview: Ensure company compliance with relevant Philippine regulatory matters. Maintain positive relationships with entities such as the Philippine Finance Association, AMLC, and...


  • Pasig, National Capital Region, Philippines Information Professionals Inc. Full time

    Information Professionals, Inc. is urgently in need of aCOMPLIANCE SECTION HEADQualifications:1) Bachelor Degree2) Proficiency in industry trends, laws, and regulations3) Outstanding analytical skills and problem solving abilities4) Experience in risk management or auditing5) Exposure to curating, executing and monitoring compliance projects6) CAN START...


  • Pasig, National Capital Region, Philippines Addiction Pet Foods Full time

    Position: Quality & Regulatory Compliance Lead (Remote Work)Role: Supervisory - Individual contributorJOB PURPOSE:The Quality & Regulatory Compliance Lead ensures consistent adherence to quality standards and regulatory requirements, driving continuous improvement initiatives. Focus areas include quality assurance, regulatory compliance, audits,...


  • Pasig, National Capital Region, Philippines Mondiale Freight Services Full time

    Urgent Hiring Data Entry - Process Management Specialist (Cargowise Experience) Freight/Cargo Forwarding (Manufacturing, Transport & Logistics) Ensure accuracy of data entry in import documentation and rates updateEmail and account managementCommunicate discrepancy of documentations to proper channelsStrong organizational and communication skillsDetail and...


  • Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time

    We are urgently hiring for Senior Account Manager for our client located in Ortigas Salary: Up to 90k Set up: On site JOB SUMMARY Serve as the account manager and communication pivots between client and high-value or key account third-party companies and government licensing bodies. Track, manage, and maintain information and documentation regarding ongoing...


  • Pasig, National Capital Region, Philippines TRBank, Inc. (A Rural Bank) Full time

    JOB SUMMARY / SPECIFIC ACCOUNTABITITIES:1. The Chief Compliance fficer is generally tasked to ensure that all policies, guidelines,procedures and internal controls set by the management and other regulatory bodiesare complied with and undertaken by the department.2. The Chief Compliance Officer oversees the design of the Bank's Compliance system andprovides...


  • Pasig, National Capital Region, Philippines careerjump Full time

    Job SummaryThe Compliance Manager is mainly responsible to ensure that the Company is conducting its business in full compliance with legal guidelines, regulatory agencies and internal policies and to ensure practice of sound professional standards/ethics and accepted business practices.Regular Duties and ResponsibilitiesØ Perform compliance/ethics efforts...


  • Pasig, National Capital Region, Philippines GameOps Inc. Full time

    We are searching for individuals that recognize the value of professional growth through the Development of professional skills, and have the dedication to achieve such advancement.The Senior Finance Officer reports directly to management and will be responsible for overseeing various aspects of the company's financial operations. This role involves a wide...


  • Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full time

    We are urgently hiring for Business Compliance Officer for our client located in Ortigas Salary: Up to 90k Set up: On site JOB SUMMARY Act as an account manager and communication pivot between client, 3rd party companies and government licensing body. To track, manage and maintain information and documentation regarding ongoing projects and workloads. To...


  • Pasig, National Capital Region, Philippines GameOps Inc. Full time

    We are searching for individuals that recognize the value of professional growth through the Development of professional skills, and have the dedication to achieve such advancement.The Senior Accounting Associate / General Accounting Specialist reports directly to management and will be responsible for overseeing various aspects of the company's financial...


  • Pasig, National Capital Region, Philippines Metacom Solutions, Inc. Full time

    "We are urgently hiring of Call Center AgentBenefits:Competitive SalaryPaid LeavesHMOPaid trainingsGovernment Mandated Benefits13th Month PayWork Setup:Onsite Work setupShiftingQualifications:With 6 nonths experience requiredAt least Senior High School GraduateGood to Above Communication SkillsStrong multitasking and time management abilitiesAvailability to...

  • compliance associate

    2 weeks ago


    Pasig, National Capital Region, Philippines Prime Manpower (A ManpowerGroup Licensee) Full time

    DUTIES AND RESPONSIBILITIES:Consolidation of Complaint across all campaigns.Health Checker MonitoringMonitoring of Covid 19 daily casesValidation of HR Medical Result (when the need arises)EWB PL Recovery Audit review prior submission Audit (for any compliance issue)Request to ITD the Screen Shot of CCTV footage of EWB PL Recovery (every 1st week of the...

  • Senior R&D Manager

    2 weeks ago


    Pasig, National Capital Region, Philippines R&R Window Contractors, Inc Full time

    Select how often (in days) to receive an alert: The R&D Lead (Senior Manager for Meat and Sauce) will lead all activities related to technology transfer to include but not limited to profile and taste replication, raw material matching and development, supplier development, store procedure development, monitor food and paper cost achievement, and quality...