Liaison & Crew Compliance Officer

2 weeks ago

Manila, National Capital Region, Philippines Marshal-Shipmanagement Full time

Responsible to ensure Sign on / off of seafarers in the DMW/POEA is done within time limits
Responsible to prepare and file Job orders / Client accreditation, OEC Processing and License renewal at POEA
Responsible to coordinate with various shipping administrations / agencies to obtain crew flag documents
Responsible to ensure that team leaders carry out audits and submit reports as per set time lines

Job Specifications Department : Crew Compliance & Flag State Job grade : 519 Employment status : Full TimeJob Objectives


• Good and stable connection to DMW / POEA to ensure a smooth accreditation and processing procedure

• No non conformities during audits

• Ensuring processes of various functions are followed and updated

• Manuals, Checklists and various forms updated and used accordingly

• Ensuring no non-conformance during vessels audits pertaining to crewing flag state documents

Job Performance Indicators


• No non conformities during audits

• Ensuring processes of various functions are followed and updated

• Manuals, Checklists and various forms updated and used accordingly

• Ensuring full compliance with regards to crew flag state documents

• Ensuring no non-conformance during vessels audits pertaining to crewing flag state documents

• Negotiations with the POEA administrations for registry & endorsements.

• Interpersonal relationships

• Resource Optimization

• Adherence to various related budgets

• Arranging and coordinating various audits

• Ensuring that Sign on/off of seafarers are done in time on the DMW/POEA portal.

Qualifications for recruitment

Required qualifications:

• Graduates in any discipline from any university

• Must have a shipping background & experience in job related activities

• Must be very experience with the processes in DMW / POEA

• Flagstate background is preferred

• 6 years' experience in related job profile

• Excellent communication skills (English – Written & Spoken)

Nice to haves:

• Exposure to maximum flag state administrations

• Shipping related value added courses

• Exposure to various audits and compliances matters


• Proficient in computer and crewing software's

• Resource optimization

• Excellent written and spoken English skills

• Extensive knowledge of Certification and Endorsements

Required Trainings

At Entrance

• Graduates in any discipline from any university

• Must have a shipping background with job profile related exposure

• Company Software

• MLC, ISO 9001 & STCW 10

• Crisis Management and communication

• Company manual / procedures and Risk assessment.

• Company emailing system and clients details

• Vessel details / and rotation

• Any specific manning requirements for managing vessels / RPSL /POEA Guidelines & inspection process

• Web HR

• Organizational Structure

• Documentation and Filing systems

In-Service

• Company orientation

• Company values must be upheld in all processes and dealings with internal and external entities.

• Ship owner requirements and criteria's to be adhered to with utmost priority.

• Team management and motivation must be practiced on regular basis.

• Team building and training exercises to be incorporated within the daily work environment

• Create an atmosphere for performance monitoring and enhancement

• Brand building to ensure company status is maintained and further developed to be a more preferred service provider / seafarers employment hub.

Work Activities
  • Assists line Manager to ensure smooth operations
  • Responsible to arrange & conduct various audits related to compliance
  • Responsible to arrange & registry of vessels in POEA and deal with all complains and issues related
  • Responsible to ensure that audits are carried out as per the set guidelines & times lines
  • Responsible to ensure that team leaders carry out internal audits and submit reports as per set time lines
  • Responsible to ensure that manuals, process flow charts and other related documents are updated and revisions made and recorded as required.
  • Responsible to ensure that all vessels in the fleet comply with the required crewing POEA & flag state documentation.
  • Responsible to ensure that vessel is in compliance with crew flag state documents at all times.
  • Responsible to coordinate with various flag administrations / agencies to obtain crew flag documents.
  • Communication with Masters of vessels / Ship owner representatives in matters related to POEA, flag documents, RPSL / ISO / Ship Owner / Ship Manager related audits / compliances matters.
  • Communication with various related external / internal authorities pertaining to POEA compliance & crew flag state documentation matters.
  • Responsible to ensure Sign on / off of seafarers done within time limits in government systems.
  • Responsible to ensure compliance with AMOSUP/ITF requirements.
  • Responsible to ensure compliance *Social Program Compensation – payment of contribution
  • Approval of flag state documents related invoices.
  • Facilitating processing of seafarer's POEA Contract of Employment as well as recording of processed contract.
    (1) Facilitate with POEA the following:

a. Vessel enrollment,
b. Change of vessel's name,
c. Change of vessel's management,
d. Change of vessel's flag,
e. Change of vessel's salary scale,
f. Renewal of License to Operate.
(2) Coordinating with Accounting Department regarding all fees related to Manning activities.


• Initiate the prevention of non-conformance within the department and report to president/manning Director .

• Implement the Quality Management System within the department

Related Processes


• Company Induction and Orientations

• Induction to department related duties

• Induction for Team Related activities.

• External training modules as per the company regulations.

*Attach your CV in .pdf, .doc, .docx, .xls, .xlsx format here:

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