Resource Specialist

2 weeks ago


Manila, National Capital Region, Philippines Sun Life Financial, Inc. Full time

Resource Specialist Sun Life Financial, Inc. Manila, Philippines Posted 7 days ago Permanent Competitive

Resource Specialist

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

ROLE DESCRIPTION

Resource Planning and Management

  • Match and fulfill project demands with the right resources in a timely fashion
  • Execute optimal demand fulfillment and hiring strategies that align with company goals and financial targets
  • Monitor resource billability and ensure optimal utilization and assign bench / idle resources to billed work within a set timeframe
Reporting and Analysis
  • Utilize data-driven insights to optimize workforce planning strategies and make informed staffing decisions
  • Perform trend and variance analysis and maintain and/or keep track of key metrics, and recommend and implement actions to address any issues
  • Create concise and effective reports for management reviews
Process Improvement
  • Monitor and review the resource management and capacity planning process to help identify continuous improvement opportunities
Stakeholder Communication
  • Collaborate with human resources, delivery/project managers, finance, talent development, and business excellence to meet key success metrics
Training and Support
  • Drive and promote the effective use of workforce management tools and provide support to stakeholders
QUALIFICATIONS
  • Overall 6+ years of experience in resource management and capacity planning
  • At least 3 years of experience working in the IT industry
  • Detail-oriented, with strong analytical and problem-solving skills
  • Proactive team player with ability to forge stakeholder partnerships and to influence decision-making
  • Solid communication and presentation skills, and proficient in MS Office applications to prepare reports, presentations, and other documentation
  • Effective time management skills to prioritize and multi-task
  • Self-motivated and agile, able to quickly adapt to changes and work in a fast-paced environment
  • Previous experience with Planview and Workday tools is a plus
Job Category:
Business Analysis - Process

Posting End Date:
04/08/2024 Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today. #J-18808-Ljbffr

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