Onboarding Specialist

2 weeks ago

Manila, National Capital Region, Philippines 3Cloud Full time

Onboarding Support Specialist

The Onboarding Support Specialist works to create and support an exceptional onboarding experience and process for 3Cloud's new hires and internal teams. The Onboarding Support Specialist is a team player who thinks of the details while seeing the big picture, supports recruiting processes, and executes a top-notch, organized onboarding program. The Specialist also partners with the 3Cloud US Team to ensure consistent onboarding experience. The Specialist is responsible for handling pre-employment requirements, communication with new hires prior to their first day, has a positive attitude, and works with a high sense of urgency and thrives in a high-volume environment where no day is the same.

Responsibilities

  • Serve as a liaison to business partners in IT, Finance, and Operations to ensure the creation and execution of effective, compliant hiring and onboarding processes.
  • Handle all pre-employment requirements and assist in onboarding new hires.
  • TrackManage the referral program.
  • Assist with administration of pre-employment background checks.
  • Collaborate with team members to continuously improve onboarding processes.
  • Support new hires, manage the New Hire Swag, and ensure a smooth process and clear communications from time of offer through day one.
  • Facilitate New Hire Orientation.
  • Campus recruiting support as needed.
  • Assist with employment branding and experience campaigns as needed.
  • Assist with creation and editing of Rise Courses for onboarding.
  • Create and update GDC new hire content on 3Cloud Central.
  • Collaborate with other team members in the planning and execution of HR projects and programs as needed.
  • Responsible for employee files for new hires.
  • Handle other HR-related duties and responsibilities, as may be required.
  • Perform office management duties as requested.

Requirements

  • Bachelor's degree or equivalent experience in Human Resources or Recruiting
  • Fresh graduates are welcome to apply
  • Ability to adjust work hours to accommodate business needs; after-hours flexibility is occasionally required
  • Razor-sharp attention to detail with the ability to juggle competing priorities
  • Excellent organizational skills and follow-through, internally and externally, in order to provide a positive candidate and hiring manager experience
  • Comfortable in a fast-paced, high-growth, ever-changing environment
  • Outstanding interpersonal, written, and verbal communications skills
  • Demonstrated strength in MS Office applications (Outlook, Excel, Teams, Word)
  • Familiarity with and/or demonstrated aptitude to learn technology tools and apps such as:
  • Greenhouse
  • DocuSign
  • SterlingOne
  • Track record of excellent performance in the areas of teamwork, customer service, and problem solving

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