General Manager

2 weeks ago


Cebu City, Central Visayas, Philippines Trade Floor, LLC Full time
We are seeking a seasoned General Manager to lead our online auction startup through its critical growth phase. This role requires a versatile leader with expertise in call center management, CRM systems, accounting, legal, and HR functions.

The ideal candidate will oversee all aspects of the company's operations, ensuring efficiency, compliance, and strategic alignment with our objectives.


Responsibilities:

  • Provide strategic leadership and direction to drive the growth and success of the online auction platform.
  • Oversee the setup and management of call center operations to ensure exceptional customer service and support.
  • Implement and optimize CRM systems to enhance customer engagement, retention, and satisfaction.
  • Manage accounting functions, including budgeting, financial reporting, and cash flow management.
  • Ensure compliance with legal and regulatory requirements, including contract management and risk mitigation.
  • Develop and implement HR strategies to attract, retain, and develop top talent, including recruitment, training, and performance management.
  • Collaborate with cross-functional teams to align operations with business goals and drive continuous improvement.
  • Analyze market trends, competitor activity, and customer feedback to inform strategic decision-making.
  • Bachelor's degree in Business Administration, Management, or related field; MBA preferred.
  • Proven experience in general management roles within the technology or online marketplace industry.
  • Strong background in call center management, CRM systems, accounting, legal, and HR functions.
  • Excellent leadership and communication skills, with the ability to inspire and motivate teams.
  • Strategic thinker with a results-oriented mindset and a track record of driving business growth.
  • Ability to thrive in a fast-paced startup environment and adapt to changing priorities.
  • Strong analytical skills and business acumen, with the ability to make data-driven decisions.

If you possess the skills, experience, and drive to lead our startup to success, we invite you to join our team and make a meaningful impact in shaping the future of online auctions.

Apply now to be part of this exciting journey
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