Outbound Call

2 weeks ago

Manila, National Capital Region, Philippines Phoenix Support Services Full time
Outbound Call / Lead Generation Specialist

Phoenix Support Services, established in 2019 and located in the Philippines, is the in-house support center of Advanced Digital Media Services—a startup full-service digital marketing company in the US. Our company encourages a healthy work-life balance through a remote work setup and provides limitless opportunities for career advancement.

Job Description

This is a remote position.

The Outbound Call / Lead Generation Specialist works as part of the Business Development Team and reports to the Team Manager. S/he handles administrative duties and assists the business development team in gaining and keeping customers. Specifically, they are responsible for the following:

Duties and Responsibilities

  • Reach out to current clients and secure Google reviews.
  • Call, and reach out through Facebook to successful business owners in our industry and ask them to appear on our podcast.
  • Research and call tradeshows and conduct all the initial research.
  • Research and help us conduct successful webinars to Business Owner's in our industry.
  • Be in charge of the marketing for our Dream 100 client list.
  • This position requires a high degree of consistent follow up with potential clients. Building relationships overtime.
Requirements

Proven experience in sales and marketing roles, with a minimum of 1-3+ years in a lead generation / outbound call position.

Strong understanding of digital marketing concepts and technologies.

Excellent communication and presentation skills.

Ability to analyze data, identify trends, and make data-driven decisions.

Proficiency in CRM software and marketing automation tools.

Strategic thinker with the ability to develop and execute marketing plans.

Strong negotiation and interpersonal skills.

Creative problem solver with a customer-centric approach.

Adaptable and able to thrive in a fast-paced, dynamic environment.

Leading by #PuttingPeopleFirst, Phoenix Support Services is the in-house support center of Advanced Digital Media Services, a full-service digital marketing company in Florida and Colorado, United States. Located in the Philippines, we engage and delight our customers through years of industry expertise.

Serving A Mission Greater Than Us

Like many successful companies, we at Phoenix Support Services believe in giving back to the community. The organization started when the CEO met her wife, who graduated from the Sisters of Mary School, and if it weren't for her attending the school, they would not have met.

To learn more about what we do and how to donate, please follow the below links:

Along with your CV, kindly submit a short application letter at providing our Recruitment Team a snapshot of why you are qualified for this specific role and answering the following questions:

  • Link to your 1-2 minute audio/video recording about yourself
  • Please specify your salary expectation

Please note that only applicants who followed the instruction and shortlisted applicants will be contacted.

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