Quality Assurance Specialist

2 weeks ago


Pasig, National Capital Region, Philippines Labrador Information Transparency Philippines Full time

Testing & Quality Assurance (Information & Communication Technology)

Full time

Add expected salary to your profile for insights

The QA Specialist (QAS) is responsible for assisting the QA Manager in planning, training and auditing activities in support of the company's process. He/she is also responsible in ensuring that company standards are developed and maintained with emphasis on continuous improvement.

The QAS shall facilitate compliance audits such as process audit,5S audit, document controller and training. He/she shall provide expertise regarding quality performance standards, 5S implementation and compliance check in those struggling departments. The QAS shall report directly to the QA Manager.

The QAS quantitative KPI's/OKR's shall be categorized into the following areas:

  • Technical and Operations
    • Identify processes, gaps, and as well as opportunities for improvement.
  • Compliance Checking, investigation and Auditing
  • Document Control

KEY ACCOUNTABILITIES

List the responsibilities (Key Result Areas and the major activities) that must be achieved in order that the job purpose is fulfilled. For each KRA, document the performance measure(s) (i.e., outcomes) which indicate successful accomplishment of that KRA.

  • Technical and Operations
    • Familiarization of SOPS, control, review and analysis of room for improvement
    • Conduct & Review Audit results to determine key failing areas
  • Training
    • Ensure the safety of all employees by analyzing and audit
  • Document Control
    • Monitor, update, and route all the SOP, WI, and other documented information of all LPHI departments

REQUIREMENTS

  • Bachelor's degree or equivalent work experience
  • 2+ years' experience in the publishing, manufacturing, & operations background
  • Knowledge of 5S, audit, quality management system & facility management
  • Strong communication skills are necessary to build working relationships and positively influence decision making
  • Can analyze data and come up with actionable based on the data.
  • Can create and implement SOPs and knowledgeable in ISO 9001
  • Can understand complex operational processes
  • Can be strict and firm
  • Presentable and sociable, can talk to people (like sales teams)
  • Detail-oriented
  • Works independently
  • Can frequently do shifting for work
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