Head of Enterprise Customer Hub

2 weeks ago


Manila, National Capital Region, Philippines MicroSourcing International, Inc. Full time

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Head of Enterprise Customer Hub (Intermediate - Head)
  • Sales & Account Management
  • Sales - Other
  • Libis, Quezon City
  • Permanent / Full Time

10/6/2024

- Accountable for the establishing and scaling of the operations in the Philippines.
- Build a leadership team that can interact with Australian-based Leadership and customers.
- Build onboarding and training programs that deliver the
quickest speed to competency for newly hired team members
and continuous up‐skilling for existing team members.
- Creation of a talent pipeline that can allow for expansion across
functions where needed.
- Ability to streamline and digitize Processes.
- Establishing and scaling the formation of an Enterprise Centre of
Excellence for the Enterprise business in Manila, utilizing
partnerships where needed to enable the efficient scaling of
operations.
- Managing & coaching a sales team to ensure they meet sales
targets and performance objectives.
- Provide regular and constructive feedback to each team member through a structured engagement process. - Forecasting based on monthly & quarterly Performance outcomes

Skills and Experience needed:
  • English language skills
  • Ability to cultivate strong relationships, both internal and external
  • Strong communication skills and ability to communicate with influence and confidence.
  • Demonstrated experience in relationship/strategic selling in a similar industry.
  • High Performer with a proven track record of achieving sales targets and leading a successful team.
  • Experience in building a sale team.
  • Experience working in a virtual sales team and reporting offshore.
  • Working for a multi‐national
  • Demonstrated experience in coaching sales teams.
  • Demonstrated experience in building and maintaining strong customer relationships.
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