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BPO Quality Analyst
2 weeks ago
The QA monitors agent performance, provides feedback to ensure quality, customer satisfaction, and compliance, and generates reports to track progress and identify trends.
They also maintain evaluation files, attend meetings and calibration sessions, and communicate with stakeholders to ensure consistency and accuracy in evaluation and reporting processes.
Requirements:
- College degree
- Must have blended account experience (Voice and Non-Voice)
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Quality Analyst
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Pasig, National Capital Region, Philippines Stellar Creations Full timeQUALIFICATIONS:College degree1 year of Quality Assurance experience in a BPO environmentExperience in handling both Voice and Non-Voice accountsPosition: Quality AnalystSalary: Up to 30K with Signing Bonus
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Senior Quality Assurance Analyst
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Quality Analyst
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Quality Analyst
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Quality Analyst
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Pasig, National Capital Region, Philippines MP Corp. Full timeCollege degree 1 year QA experience for BPO setup. Must have blended account experience (Voice and Non Voice) Must be amenable to work both Ortigas and Gilmore site
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Quality Analyst
2 weeks ago
Pasig, National Capital Region, Philippines Headstart Specialist Full timeQUALIFICATIONS:College degree1 year of QA experience for BPO setupMust possess blended account experience (Voice and Non Voice)Excellent verbal and written English communication skillsCapability to work a flexible schedule
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Quality Analyst
2 weeks ago
Pasig, National Capital Region, Philippines Industrial Support Full timeQUALIFICATIONS: College degree:1 year QA experience for BPO setup. Must have blended account experience (Voice and Non Voice) 20k Signing Bonus 1Day Regularization Day 1 HMO and Life InsuranceToxic Environment
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Quality Analyst
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Pasig, National Capital Region, Philippines Industrial Support Full timeREQUIREMENTS: Education: College degree At least 1 year of QA experience in a BPO environment Experience with both Voice and Non Voice accounts Offer includes signing bonus Fast regularization process Immediate HMO and Life Insurance coverageAvoid Negative Atmosphere
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Quality Assurance Analyst for ESL Teachers
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Senior Quality Assurance Manager
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Sr. Analyst, Global Analytic Insights
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Pasig, National Capital Region, Philippines Hunters hub Incorporated Full timeBachelor's degree in information technology or any related coursesAt least 2 years of experience as a QA Analyst-Hands on experience in software quality assurance, auditing, or related rolesExperience in conducting audits, assessments, and reviews of software developmentprocesses, practices, and deliverables.-Experience with software development...
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Reports Analyst
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Reporting Analyst
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Data Analyst Specialist
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Jr. Quality Assurance
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Pasig, National Capital Region, Philippines Hunters hub Incorporated Full timeBachelor's degree in information technology or any related coursesAt least 2 years of experience as a QA AnalystHands on experience in software quality assurance, auditing, or related rolesExperience in conducting audits, assessments, and reviews of software developmentprocesses, practices, and deliverables.Experience with software development methodologies...