CS Team Lead

Team LeadStart a career in tech: Join the team that's supporting the latest cutting-edge AI language models.Website | Video Demo | Core ValuesThe Business ContextYou already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But...

Responsibilities: Manage specific aspects of projects or smaller projects, meeting business objectives,quality standards, and timelines. Lead and manage a team, providing guidance, coaching and support. Develop and maintain project schedules and delegate tasks to team members. Report progress to a Delivery Manager or management. Other matters such as...

Background on what ING is about (Generic ING background):ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the...

Team Lead (Travel and Hospitality Account) Supervisors/Team Leaders (Call Centre & Customer Service) Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home,...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

Team Lead - Portfolio Services FactSet Research Systems, Inc. Manila, Philippines Team Lead - Portfolio Services FactSet Research Systems, Inc. Manila, Philippines Posted 5 days ago Permanent Competitive Job Description: Team Leader, PS OpsFactSet is a leader in providing research and analytical tools to finance professionals. FactSet offers instant...

Digital & Search Marketing (Marketing & Communications) Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMoreTop...

What's the scoop?As the Inbound Sales Team Lead in real estate, you will leverage your proven sales record and excellent leadership skills to drive remote team performance. You will lead, motivate, and support a team of inbound sales representatives, design and implement SOPs, and enforce them effectively. Regular team meetings, one-on-one sessions, and...

The Role: The Customer Success Operations Analyst is responsible for enhancing company efficiencies and productivity via cross-functional process development. This individual will become intimately knowledgeable in the tools that the various CS departments leverage including, but not limited to: Support Ticketing, CRM software (Gainsight & Salesforce),...

Duties & Responsibilities·Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management.·Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and...

Supervisors/Team Leaders (Call Centre & Customer Service) Full time Add expected salary to your profile for insights Directly reporting to the Operations Manager and being a member of the Operations leadership team, your role is to plan, coach and lead all day-to-day team functions and associated duties to support your staff (a team size ranging 15 to 20...

We're obsessed with growth. From enabling companies to flourish, to helping careers bloom.SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status quo....

The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data...

Lead tax strategy in the fitness industry. Shape our financial success and compliance.Overview:Inspire Brands Asia seeks an experienced Taxation Team Lead for our Anytime Fitness Corporate-owned clubs. This role is pivotal in managing tax compliance and strategies, ensuring financial health and regulatory adherence.Key Responsibilities:Oversee corporate tax...

Job DescriptionResponsibilities:Plan, coordinate, and execute customer service projects and initiatives from initiation to completion.Develop and implement customer service strategies aligned with the organization's goals and customer expectations.Lead and manage a team of customer service representatives, supervisors, or coordinators.Identify areas for...

Recruitment - Internal (Human Resources & Recruitment) Full time Add expected salary to your profile for insights We are seeking an experienced and proactive Recruitment Lead to join our team. The Recruitment Lead will oversee the recruitment process, manage, hiring, and train the talent acquisition team, and develop strategies to attract top talent. This...

Summary of the RoleThe Capacity Planning analyst is the most senior WFM IC in the region responsible for generating agent headcount requirements and the billable hours necessary to fulfill the forecasted FTE demand. They are responsible for creating staffing plans that account for attrition, shrinkage, new hires, hours of operation, billable and nonbillable...

Mission:The Team Lead, with the oversight of the Accounting Director, is a valuable contributor to TOA's "unshakable commitment to success" for each of our team members and clients. By ensuring accurate records, timely turnaround times, and effective problem-solving, the Bookkeeping Team Lead understands that every expectation met and every person (client or...

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

The IT Operations Team Lead will be part of Global Business Center Information Technology team and will report to IT Operations Manager. This position is responsible for working with other GBC IT vertical leaders/teams, HQ IS, Workstream Team Leads/Managers/Directors and as required, with 3rd-party partners, vendors, and providers.QUALITIFICATIONSAt least...